Post Office Assistant (Term) – Canada Post – Makkovik, NL
Location: St. John’s, NL | Company: Canada Post
Canada Post is looking for an on-call Post Office Assistant to join their team in Makkovik, Newfoundland and Labrador. This is a term (temporary) position suited to someone who lives in or near the community and is ready to step in when needed to serve customers at the local post office counter.
This role puts you at the front line of postal retail services — helping community members with mail, products, and information. If you’re comfortable with customer service, cash transactions, and working flexible, on-call hours, this could be a great fit.
About the Role: Post Office Assistant
As a Post Office Assistant, you’ll be the face of Canada Post in Makkovik. Your day-to-day work involves selling postal products and services, sorting and distributing mail, assisting customers with forms and inquiries, and resolving any delivery or service issues that come up. The work is varied and community-focused, requiring both organizational skills and a genuine willingness to help people.
Given the on-call nature of this position, flexibility is essential. You’ll be expected to be available when the post office needs coverage, and you’ll need to be physically capable of handling mail containers weighing up to 50 lb, sorting mail, and standing for extended periods. Canada Post values teamwork, safety, and service excellence in all of its retail locations.
Benefits and Salary
This position offers a salary of $20.54 per hour. As a term employee with Canada Post, you’ll be part of an organization that is committed to equity, diversity, and inclusion, and that actively works to create a respectful and accessible workplace. Canada Post also has a strong focus on employee values — Trust, Respect, and Deliver — which guide everything they do.
Job Details
📌 Job Type: Term (Temporary)
🏢 Company: Canada Post
📍 Location: Makkovik, NL
🆔 Requisition ID: 196895
⏱️ Schedule: On call
💰 Pay: $20.54/hour
🗓️ Application Deadline: 2026-05-31
Responsibilities
Working at a Canada Post retail location, the Post Office Assistant handles a range of counter and mail-processing duties. These responsibilities keep the post office running smoothly and ensure customers in Makkovik receive reliable, helpful service every time they walk through the door.
- Sell postal products and services to members of the public and local businesses
- Sort and distribute mail into appropriate classifications efficiently and accurately
- Assist customers by providing relevant information and helping them complete required forms
- Resolve delivery and service issues thoroughly and in a timely manner
- Handle cash transactions and operate post office accounting systems correctly
- Lift and move mail containers weighing up to 50 lb, as well as push or pull boxes as needed
Requirements / Skills
Canada Post is looking for a candidate who is community-minded, physically capable, and comfortable working in a retail or service environment. Preference will be given to Indigenous Peoples (First Nations, Métis, or Inuit) and Persons with disabilities as part of Canada Post’s employment equity initiatives — candidates who wish to qualify for preferential consideration are encouraged to self-identify.
- High school diploma or provincial equivalency, and/or experience in business administration
- Experience in retail or public-facing service, including sales and cash handling
- Familiarity with accounting systems, particularly post office or general business accounting
- Physical fitness to lift up to 50 lb, sort mail, and stand for extended periods
- Flexible availability for on-call, temporary work as needed
- Residency in or near Makkovik is preferred, as the role serves this specific community
How to Apply
To apply for this position, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume is up to date and reflects any relevant retail, customer service, or mail-handling experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Makkovik is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or public-facing service roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal, retail, or administrative settings, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 50+ customer transactions daily” or “maintained accurate cash drawer across 6-month retail contract”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this community-based role in Makkovik. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), its equity and inclusion commitments, and its role in rural communities beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, and adapting to flexible scheduling. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about on-call scheduling expectations and team dynamics. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.