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Asset Protection Representative – Loblaws – Toronto, ON

Location: Toronto, ON | Company: Loblaws

Loblaws is looking for an Asset Protection Representative (formerly Loss Prevention) at their Toronto, ON location on St. Clair Ave W. This is your chance to join one of the largest Asset Protection teams in Canada and play a meaningful role in keeping stores safe and profitable for both customers and colleagues alike.

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This role puts you at the centre of retail security operations — from deterring theft and fraud to building real partnerships with store management. If you thrive under pressure, have a sharp eye for detail, and want a career backed by genuine training and development support, this position is worth a close look.

About the Role: Asset Protection Representative

As an Asset Protection Representative, you’ll work directly within the store environment to minimize product loss and keep Asset Protection top of mind for the entire team. You’ll collaborate with store management, local police services, and fellow APRs to investigate everything from everyday theft to more complex organized retail crime (ORC) cases at the provincial or national level.

The position also involves internal investigations, compiling and presenting evidence for court or arbitration, and identifying shrink opportunities through operational compliance reviews. You’ll participate in store audits, community events, and regular management huddles — coaching and mentoring colleagues on Asset Protection policies and procedures along the way. Availability for a variety of shifts including days, evenings, nights, and weekends is required (40-hour work week).

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Benefits and Salary

The hiring rate for this Asset Protection Representative role is $21.00 per hour. Beyond the hourly rate, Loblaws offers a solid package that includes a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program. The company will also reimburse your annual security licence costs and supports ongoing career development through in-house training programs and tuition assistance.

Job Details

📌 Job Type: Full-Time

🏢 Company: Loblaws

📍 Location: 396 St Clair Ave W, Toronto, ON M5P 3N3

🆔 Requisition ID: R2000706688

💰 Pay: $21.00 per hour

Responsibilities

Day to day, an Asset Protection Representative at Loblaws is equal parts investigator, coach, and community liaison. These responsibilities span active loss prevention on the floor all the way through to building a culture of Asset Protection awareness across the entire store team.

  • Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
  • Collaborate with other APRs to investigate provincial or national organized retail crime (ORC) cases
  • Liaise regularly with local police services as part of ongoing investigations and community relations
  • Conduct internal investigations; compile and present evidence for court or arbitration proceedings
  • Identify shrink opportunities within operational core compliance processes
  • Build and maintain store partnerships through management meetings and huddles; coach and mentor colleagues on Asset Protection policies and procedures
  • Participate in store-level audits and community events
  • Work a variety of shifts including days, evenings, nights, and weekends within a 40-hour work week

Requirements / Skills

The right candidate brings both the licensing credentials and the interpersonal qualities needed to thrive in a dynamic retail security environment. Loblaws values people who are professional under pressure, take initiative, and act with integrity — qualities that directly support the store’s safety and the team’s confidence.

  • Valid Provincial Security Guard Licence — required for this role
  • Knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
  • Familiarity with CCTV and/or surveillance systems and working knowledge of Windows-based applications (Word, PowerPoint, Outlook)
  • Professional, friendly, and approachable demeanour — you’ll interact with colleagues, management, and law enforcement regularly
  • High degree of initiative and integrity to work effectively and independently in a fast-paced environment
  • Detail-oriented and organized with the ability to stay cool under pressure

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and that your valid Provincial Security Guard Licence information is ready to reference during the application process.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Asset Protection Representative role at Loblaws in Toronto is perfect for candidates who excel in loss prevention, retail security, and investigative work. On your resume, emphasize any experience with CCTV and surveillance systems, theft deterrence, and your ability to work in a fast-paced retail environment. If you’ve previously worked in security, loss prevention, or law enforcement, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like Asset Protection, loss prevention, and Provincial Security Guard Licence that appear in the posting. Quantify your achievements where possible (e.g., “reduced shrink by 15% over six months” or “successfully completed 30+ apprehensions annually”). Write a brief cover letter expressing your genuine interest in Loblaws and why you’re committed to this opportunity in Toronto. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Loblaws‘s values, community commitments, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your investigative skills, integrity under pressure, and ability to collaborate with law enforcement. Common questions may include scenarios about handling a shoplifting situation, conducting an internal investigation, or coaching a colleague on Asset Protection procedures. Dress appropriately for a retail security environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.

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