Post Office Assistant – Canada Post – Kemptville, ON

Canada Post is looking for an on-call Post Office Assistant to join their retail team in Kemptville, Ontario. This is a term position for someone who thrives in a customer-facing environment and is ready to represent one of Canada’s most trusted institutions at the local level.

Day-to-day, you’ll be serving community members at the counter — selling postal products and services, handling mail sorting and distribution, and resolving delivery issues with professionalism and efficiency. If you enjoy working directly with the public and take pride in getting things right, this role is a natural fit.

About the Role: Post Office Assistant

As a Post Office Assistant at the Kemptville post office, you’ll be the face of Canada Post for local residents and businesses. Your responsibilities span customer service, retail sales, mail handling, and administrative accuracy. You’ll be expected to manage cash transactions, provide customers with accurate information and the right forms, and address any service concerns promptly.

This is an on-call, term position, so flexibility is key. Canada Post values employees who embody their core principles — Trust, Respect, and Deliver — and who bring those values to life in every interaction. You’ll be working in a structured environment where attention to detail, physical readiness, and a service-first mindset all matter equally.

Benefits and Salary

This position offers a hourly wage of $20.54. As part of Canada Post’s workforce, employees are part of an organization committed to equity, diversity, and inclusion, with accommodations available throughout the hiring process for those who require them.

Responsibilities

Working at the Kemptville post office means being a reliable point of contact for the community. You’ll handle a mix of retail transactions, mail processing, and customer problem-solving — often juggling multiple tasks in a single shift. Each responsibility contributes directly to the smooth operation of the post office and the satisfaction of local customers.

• Sell postal products and services to members of the public and local business community
• Sort and distribute mail into appropriate classifications accurately and efficiently
• Provide customers with relevant information, forms, and guidance as needed
• Resolve delivery and service difficulties thoroughly and in a timely manner
• Process cash transactions and manage post office accounting with accuracy

Requirements / Skills

Canada Post is looking for candidates who are comfortable interacting with a wide range of people and can handle the physical and administrative demands of a busy post office. The ideal applicant will already be based in the Kemptville community, though those from surrounding areas may also be considered. A customer-first attitude and flexibility for on-call availability are essential to success in this role.

• High school diploma or provincial equivalency and/or experience in business administration
• Retail or customer service experience including sales and cash transactions
• Understanding of general or post office accounting systems
• Physical fitness to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call work as required
• Bilingual proficiency — this position has a Bilingual Imperative language requirement (–BB)

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date before submitting your application.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Canada Post in Kemptville.