Operations Supervisor – DHL Supply Chain – Calgary, AB
Location: Calgary, AB | Company: DHL
DHL Supply Chain is looking for an Operations Supervisor – Distribution to join their Calgary, Alberta team. As one of the world’s leading contract logistics providers, DHL operates across more than 500 facilities in North America with over 50,000 associates — and this role puts you right at the heart of that network. If you thrive on leading teams, driving performance, and building a strong safety culture, this could be a solid next step in your logistics career.
Day to day, you’ll be responsible for overseeing warehouse operations, coaching frontline associates, and keeping things running efficiently and safely. You’ll track performance metrics, communicate regularly with leadership, and take real ownership of your team’s success — all within a company that’s recognized globally for its logistics expertise.
About the Role: Operations Supervisor – Distribution
As an Operations Supervisor at DHL Supply Chain in Calgary, you’ll lead a diverse team of frontline associates by providing hands-on coaching and guidance, setting clear objectives, and creating a workplace culture built on inclusion, accountability, and strong team performance. You’ll go beyond daily task management to help implement process improvements that have a measurable impact on warehouse efficiency.
A big part of this role involves upholding health and safety compliance and proactively fostering a culture where safety is everyone’s priority. You’ll also serve as a key communication link — keeping leadership informed with regular performance reports and maintaining open, transparent dialogue with your team to ensure alignment across the floor.
Benefits and Salary
This Operations Supervisor position comes with a national salary range of $62,000 – $75,000, plus bonus potential. DHL Supply Chain is a major employer known for investing in its people across a vast network of operations throughout North America.
Job Details
📌 Job Type: Full-Time (On-Site)
🏢 Company: DHL Supply Chain
📍 Location: Calgary, AB, Canada
💰 Pay: $62,000 – $75,000 annually, plus bonus potential
Responsibilities
In this role, you’ll be hands-on every day — managing people, processes, and performance across the warehouse floor. The responsibilities below reflect what it takes to keep operations running smoothly while supporting both your team and broader company goals at DHL Supply Chain.
- Lead and develop a diverse team of frontline associates through coaching, guidance, and ongoing support
- Foster inclusion by building a strong team culture of belonging and mutual respect
- Uphold health and safety compliance proactively, cultivating a heightened awareness of safety across the organization
- Monitor KPIs and operational metrics to track performance and identify opportunities for improvement
- Report regularly to management with analysis highlighting achievements, challenges, and recommendations for warehouse operations
- Facilitate open communication between leadership and associates, promoting transparency, alignment, and teamwork across the team
Requirements / Skills
DHL Supply Chain is looking for a candidate who brings a combination of operational know-how and genuine people leadership skills. The ideal person is organized, proactive, and comfortable working in a fast-moving logistics environment where priorities can shift quickly.
- Bachelor’s degree or equivalent work experience, preferred
- 1+ years of operations experience in a lead, supervisor, or management capacity, preferred
- 1+ years of logistics industry experience, preferred
- Staff management skills, including workload planning, objective setting, and organizational abilities, preferred
How to Apply
To apply for this Operations Supervisor position at DHL Supply Chain in Calgary, use the link below to access the official job posting. Make sure your resume is up to date and reflects your relevant operations and leadership experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Operations Supervisor role at DHL Supply Chain in Calgary is perfect for candidates who excel in team leadership, warehouse operations, and performance management. On your resume, emphasize any experience with logistics supervision, KPI tracking, and your ability to work in a fast-paced environment. If you’ve previously worked in distribution, warehousing, or supply chain management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like operations supervisor, warehouse management, and health and safety compliance that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 20+ associates” or “improved on-time shipping rate by 15%”). Write a brief cover letter expressing your genuine interest in DHL Supply Chain and why you’re excited about this opportunity in Calgary. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research DHL Supply Chain‘s values, global logistics network, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational decision-making skills. Common questions may include scenarios about managing team performance, handling safety incidents, and balancing competing priorities under pressure. Dress appropriately for a logistics and distribution environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.