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Assistant Team Leader – Dollarama – Dartmouth, NS

Location: Nova Scotia | Company: Dollarama

Dollarama is looking for an Assistant Team Leader to join their team in Dartmouth, Nova Scotia. With both full-time and part-time roles available, this is a solid opportunity for someone with retail supervisory experience who thrives in a busy, people-focused environment and is ready to take on a leadership role with a well-known Canadian retailer.

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Day to day, you’ll be supporting store management in keeping operations running smoothly — from stocking shelves and handling shipments to managing cash, opening and closing the store, and making sure customers leave satisfied. It’s a hands-on role that blends floor work with real supervisory responsibility.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama Dartmouth, you’ll work alongside the management team to keep the store operating at a high standard. Your responsibilities span daily store operations, staff support, customer service, and compliance with safety and presentation standards. You’ll also step into manager-on-duty tasks when needed, including tracking attendance and ensuring breaks are properly scheduled.

This role calls for someone who can balance multiple priorities without losing sight of the details. Whether you’re training new employees, resolving a customer concern, or making sure product is correctly displayed on shelves, consistency and reliability are key. Teamwork and clear communication with your colleagues and management will be central to your success in this position.

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Benefits and Salary

Dollarama offers a competitive starting wage of $17.10 to $17.75 per hour for this position. Employees also receive weekly pay, paid vacation, and Birthday Leave. Additional perks include a retirement plan and genuine opportunities for career growth within the company.

Job Details

📌 Job Type: Full-Time or Part-Time (Permanent)

🏢 Company: Dollarama

📍 Location: Dartmouth, Nova Scotia, B3B 0B7

🗓️ Date Posted: August 26, 2026

⏱️ Schedule: Day, evening, and weekend shifts

💰 Pay: $17.10 to $17.75 per hour

Responsibilities

The Assistant Team Leader role at Dollarama is multifaceted — you’ll be contributing to both the operational and people side of the store. From the moment you walk in, you’re expected to support the management team, engage with customers, and keep the store environment safe, clean, and well-stocked.

  • Assist the management team in overseeing daily store operations and staff activities
  • Stock shelves with daily products in compliance with presentation standards
  • Box and unbox daily shipments as part of regular inventory flow
  • Provide quality customer service and resolve customer issues as they arise
  • Ensure compliance with store safety and cleanliness standards
  • Carry out manager-on-duty tasks, including confirming daily breaks are taken and attendance is properly recorded
  • Perform cash management along with store opening and closing duties as needed
  • Participate in the employee training process to support new team members

Requirements / Skills

Dollarama is looking for a candidate who already has some retail experience under their belt and has demonstrated the ability to lead others. The ideal person is organized, customer-focused, and comfortable working in a high-volume retail environment where priorities can shift quickly.

  • Retail experience: approximately one (1) year of relevant experience in the retail industry
  • Supervisory experience: approximately one (1) year in a supervisory role
  • Flexible availability: ability to work day, evening, and weekend shifts as required
  • Time management: ability to efficiently organize time and manage multiple priorities
  • Communication skills: excellent interpersonal and communication abilities
  • Leadership and teamwork: demonstrated ability to lead and collaborate effectively
  • Customer service orientation: committed to delivering a positive shopping experience
  • Adaptability: ability to multitask and perform well in a dynamic, fast-paced environment

How to Apply

To apply, use the official link below to access Dollarama’s application form for this position. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Dartmouth is perfect for candidates who excel in retail supervision, customer service, and team leadership. On your resume, emphasize any experience with store operations, staff coordination, and cash management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, retail operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “consistently maintained store presentation standards across high-traffic shifts”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Dartmouth. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about handling difficult customers, managing competing priorities, and supporting a team under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.

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