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Operations Supervisor – DHL Supply Chain – Calgary, AB

Location: Calgary, AB | Company: DHL

Calgary-based logistics professionals with a knack for leadership — DHL Supply Chain is hiring an Operations Supervisor to help run the day-to-day of one of their warehouse facilities. This is a hands-on leadership role where your ability to motivate teams, uphold safety standards, and drive operational performance will directly shape results on the floor.

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DHL Supply Chain is the global leader in contract logistics, operating over 500 facilities and employing more than 50,000 associates across North America alone. Joining this team means stepping into an organization where your leadership genuinely matters — not just to your crew, but to the broader supply chain network that keeps businesses moving.

About the Role: Operations Supervisor – Distribution

As an Operations Supervisor, you’ll be responsible for leading a diverse team of frontline warehouse associates. Beyond day-to-day oversight, your role involves coaching and developing your team, building a strong culture of inclusion, and implementing process improvements that keep the operation running efficiently. You’ll track KPIs, report on performance metrics, and proactively identify opportunities to enhance warehouse operations.

Safety is central to this role. You’ll be expected to take proactive steps to ensure health and safety compliance at all times, fostering an environment where safety awareness is part of the everyday culture. Effective communication — between leadership and associates — is equally critical, and you’ll play a key role in keeping that dialogue open, honest, and productive.

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Benefits and Salary

This position comes with a national salary range of $62,000 to $75,000 annually, plus bonus potential. DHL Supply Chain is a recognized global employer with a strong commitment to workforce development and equal opportunity hiring, including accommodations for applicants with disabilities throughout the hiring process.

Job Details

📌 Job Type: Full-Time (On-Site)

🏢 Company: DHL Supply Chain

📍 Location: Calgary, AB, Canada

💰 Pay: $62,000 – $75,000 per year + bonus potential

Responsibilities

This role puts you at the centre of warehouse operations in Calgary. From leading your team through daily tasks to reporting on performance trends, every responsibility you carry contributes to keeping DHL Supply Chain’s logistics network running smoothly and safely.

  • Lead and develop a diverse team of frontline associates through coaching, guidance, and ongoing support
  • Foster a team culture of inclusion, belonging, and high performance on the warehouse floor
  • Monitor KPIs and operational metrics to track performance and pinpoint areas for improvement
  • Provide regular reports and analysis to management, including achievements, challenges, and operational recommendations
  • Uphold health and safety compliance proactively, building a culture of heightened safety awareness throughout the site
  • Facilitate open communication and collaboration between leadership and associates to maintain transparency and alignment
  • Implement process improvements to optimize overall warehouse operations and efficiency

Requirements / Skills

The ideal candidate brings both supervisory experience and a genuine interest in logistics operations. DHL Supply Chain values leaders who can balance operational demands with strong people skills — someone who can hold a team accountable while still being a supportive mentor.

  • Bachelor’s degree or equivalent practical experience (preferred)
  • 1+ year of operations experience in a lead, supervisor, or management capacity (preferred)
  • 1+ year of logistics industry experience (preferred)
  • Staff management skills including workload planning and objective setting (preferred)
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced warehouse environment

How to Apply

To apply for this Operations Supervisor position with DHL Supply Chain in Calgary, use the link below to visit the official job posting. Make sure your resume is up to date and reflects your relevant leadership and logistics experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Operations Supervisor role at DHL Supply Chain in Calgary is perfect for candidates who excel in team leadership, warehouse operations management, and health and safety compliance. On your resume, emphasize any experience with supervising frontline teams, tracking KPIs, and implementing process improvements in a logistics or distribution environment. If you’ve previously worked in warehousing, supply chain, or distribution, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like operations supervisor, KPI monitoring, and logistics management that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 20+ associates” or “reduced safety incidents by 30% over 6 months”). Write a brief cover letter expressing your genuine interest in DHL Supply Chain and why you’re a strong fit for this opportunity in Calgary. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research DHL Supply Chain‘s values, global reach, and commitment to safety and inclusion beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational management skills. Common questions may include scenarios about managing underperforming team members, handling safety incidents, or improving warehouse throughput. Dress appropriately for a logistics and distribution environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.