Data Center Technician – Amazon Web Services – Calgary, AB

Amazon Web Services (AWS) is on the lookout for a Data Center Technician to join its Infrastructure Operations team in Calgary, Alberta. As one of the world’s leading cloud computing platforms, AWS runs a massive global infrastructure — and this role puts you right at the heart of keeping it running. If you’re comfortable working in a fast-paced, 24/7 technical environment and want to be part of a team that quite literally keeps the internet going, this could be a strong fit.

Day to day, you’ll be handling everything from server break-fix and hardware repair to network troubleshooting and power and cooling events. You’ll work both independently and alongside colleagues, coordinating with internal teams and third-party vendors to ensure the data centre meets its service level targets. This isn’t a desk job — it’s hands-on, shift-based work with real technical challenges and room to grow within AWS.

About the Role: Data Center Technician

As a Data Center Technician, your core focus will be maintaining the availability and reliability of AWS infrastructure. That means responding to high-severity events within defined SLAs, performing hands-on hardware and network repairs, and participating in on-call rotations as part of your shift schedule. You’ll install equipment, create documentation, and develop solutions to issues that arise inside the data centre environment.

Working in a 24/7 data centre environment requires strong organizational skills, the ability to establish priorities under pressure, and effective communication across teams. You’ll be expected to build relationships with various data centre groups and interact professionally with third-party vendors and contractors. Candidates must also be able to obtain and maintain a Canadian Personnel Security Clearance as a condition of employment, which requires at least five years of continuous Canadian residency.

Benefits and Salary

The starting pay for this Data Center Technician position ranges from $32.93 to $42.16 CAD per hour, with final pay based on factors including shift selection, location, and experience. AWS is a total compensation company, so additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Amazon also provides basic life and AD&D insurance and paid time off, along with resources to support health and well-being.

Responsibilities

In this role, you’ll be the hands-on presence that keeps AWS data centre infrastructure operational around the clock. From responding to critical incidents to performing routine maintenance and repairs, your work directly supports the reliability that AWS customers depend on globally. Strong communication, technical skill, and a team-first mindset are what drive success here.

• Provide onsite coverage as part of a team through shift-based scheduling and weekly on-call rotations
• Respond to high-severity events within defined service level agreements to minimize downtime
• Participate in data centre power and cooling events, ensuring infrastructure stability
• Perform break-fix of servers and network devices, including hands-on hardware diagnostics and repair
• Troubleshoot network connections and resolve connectivity issues within the data centre environment
• Install equipment and produce accurate documentation for data centre operations
• Coordinate and build relationships with various data centre teams and interact with third-party vendors and contractors
• Contribute to team development and actively seek out ways to improve processes, systems, and your own skills

Requirements / Skills

AWS is looking for technically grounded candidates who can work independently and communicate clearly in a high-pressure, team-oriented environment. Even if your background doesn’t follow a traditional path, AWS encourages candidates with alternative experiences to apply. What matters most is your ability to troubleshoot, adapt, and contribute to a high-performing team.

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school diploma or equivalent
• Canadian Personnel Security Clearance eligibility — requires a minimum of five years of continuous Canadian residency, with no more than six consecutive months outside Canada during that period
• Ability to work independently and in a team in a 24/7 shift environment, including on-call coverage
• Customer-facing experience during problem resolution and the ability to operate efficiently under pressure (preferred)

How to Apply

To apply for this Data Center Technician position at Amazon Web Services in Calgary, use the link below to access the official application. Make sure your resume is current and reflects your relevant hardware and networking experience before submitting.

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