Data Center Cluster Manager – Amazon – Airdrie, AB

Amazon Web Services (AWS) is on the lookout for a seasoned Data Center Cluster Manager (Data Center Engineering Operations Manager) to join their growing Infrastructure Operations team in Airdrie, Alberta. This is one of the most senior management roles within AWS’s data centre environment — a high-impact leadership position for someone ready to shape the operational backbone of the world’s leading cloud platform.

In this role, you’ll lead a multi-layered management team overseeing compute operations, engineering operations, logistics, and security across AWS data centre facilities. You’ll be at the intersection of IT infrastructure and facilities engineering, driving operational excellence while supporting some of the most demanding and complex systems in the industry. Please note: this position requires the successful candidate to obtain and maintain an active Reliability Status security clearance with the Government of Canada, and bilingualism in French and English is required.

About the Role: Data Center Cluster Manager

As a Data Center Engineering Operations Manager at AWS, you will be responsible for leading managers across multiple functional areas — from facility managers and engineering operations managers to compute and security operations managers. Your scope includes new data centre build-outs, co-location expansions, preventive and corrective maintenance of mechanical, electrical, and controls systems, and ongoing vendor management for co-location service providers. You’ll also be accountable for performance goals tied to safety, security, availability, scaling, and efficiency.

AWS demands leaders who think strategically but aren’t afraid to roll up their sleeves when the situation calls for it. Incident response, continuous process improvement, and managing geographically distributed infrastructure teams are all core parts of the job. You’ll work closely with cross-functional partners across AWS to maintain the highest standards of safety and operational reliability while constantly looking for smarter, more efficient ways to deliver for customers.

Benefits and Salary

The base salary for this position in Airdrie, AB ranges from $130,300 to $187,700 CAD annually. As part of Amazon’s total compensation package, this may also include sign-on payments and Restricted Stock Units (RSUs), with final compensation determined based on experience, qualifications, and location. Amazon also offers a comprehensive benefits package including health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and a range of resources to support overall health and well-being.

Responsibilities

This role covers a broad scope of operational leadership — from staffing and team development to infrastructure maintenance and incident management. Every day brings a mix of strategic planning and hands-on problem-solving, making it an ideal fit for a leader who thrives in a complex, high-stakes environment. The responsibilities below represent the full breadth of what you’ll own in this position.

• Hiring and developing an operations management team including compute, engineering, logistics, and security operations managers
• Driving attainment of organizational performance goals related to safety, security, availability, scaling, and efficiency
• Planning and executing the Infrastructure Operations component of new AWS data centre build-outs, expansions, and co-location projects, including server hardware install, troubleshooting, and repair
• Overseeing operation and maintenance of mechanical, electrical, and controls systems, including preventive maintenance, corrective maintenance, and change management
• Managing vendors for co-location data centre services to ensure contracted SLAs are met or exceeded
• Leading incident response, incident management, and incident resolution for safety, security, and availability events
• Driving continuous improvement of operational processes, procedures, methods, and tools across the organization

Requirements / Skills

The ideal candidate brings deep experience in data centre operations and facilities management, with a proven track record of leading large, distributed teams through complex infrastructure challenges. AWS values leaders who combine strategic thinking with a readiness to act — someone who holds themselves and their teams to the highest standards. Bilingualism in French and English is a firm requirement for this role given the scope of interactions across Amazon’s global and Canadian operations.

• Bachelor’s degree in engineering, computer science, or a related field
• 5+ years as a manager of managers, leading multi-tier leadership teams
• 10+ years of experience managing data centre operations, facility engineering, critical environments, or build-outs
• 5+ years delivering complex projects with a demonstrated track record of results
• Autonomous management of geographically distributed infrastructure teams for 5+ years
• Fluency in both French and English (required for global and provincial Amazon interactions)
• Ability to obtain and maintain a Reliability Status security clearance with the Government of Canada

How to Apply

To apply for this Data Center Cluster Manager position at Amazon, use the official application link below. Ensure your resume is current and tailored to highlight your data centre leadership and operations management experience before submitting.

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