Area Manager II – Amazon – Calgary, AB
Location: Calgary, AB | Company: Amazon
At Amazon’s YYC1 fulfillment centre in Calgary, Alberta, the role of Area Manager II sits at the intersection of people leadership and operational excellence. This is a position for someone who thrives in a fast-paced, high-volume environment and is ready to lead up to 80 associates while driving meaningful improvements across an entire department. If you’re the kind of leader who uses data to make decisions and coaching to develop teams, this opportunity is worth your attention.
Day-to-day, you’ll be partnering with cross-functional teams — Safety, HR, Quality Assurance, Engineering, and Loss Prevention — to meet business objectives and ensure that customer orders are fulfilled on time and to the right door. You’ll facilitate alignment meetings with senior leadership, diagnose performance gaps using advanced analytics, and implement scalable process improvements that can impact 200+ associates across multiple workflows.
About the Role: Area Manager II
As a strategic leader within Amazon’s fulfillment and operations network, you’ll oversee a department-level scope that connects the full order journey — from first mile product storage, through middle mile hauling, to last mile delivery. Your leadership will directly shape how millions of customer orders are handled every single day. You’ll conduct planning sessions with your team, coach them through operational challenges, and actively develop their leadership capabilities over time.
This is a physically active role that requires working in variable environments, including outdoor loading departments, areas with fluctuating noise levels and temperatures, and sites that may include stairways. You’ll work flexible shifts including evenings, weekends, and holidays, and be expected to model the physical standards you hold your team to — including lifting up to 49 pounds and standing or walking for up to 12 hours per shift.
Benefits and Salary
The base salary range for this position is $75,000 to $105,000 CAD annually, with final compensation determined by experience, qualifications, and location. Amazon’s total compensation package may also include sign-on payments and Restricted Stock Units (RSUs). Benefits include comprehensive health insurance (medical, dental, vision, prescription, and basic life & AD&D coverage), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and access to resources that support overall health and well-being.
Job Details
📌 Job Type: Full-Time
🏢 Company: Amazon Canada Fulfillment Services, ULC
📍 Location: Calgary, AB
🆔 Requisition ID: 10535484
💰 Pay: $75,000 – $105,000 CAD annually
Responsibilities
The Area Manager II role carries significant operational weight. You’ll be accountable for the safety, productivity, quality, and attendance outcomes of your team while also engaging in higher-level strategic planning that spans departments. These responsibilities reflect the dual nature of the role — both boots-on-the-ground leadership and data-informed decision-making.
- Lead and mentor a team of up to 80 hourly associates, driving engagement, performance, and accountability throughout every shift
- Manage department-level metrics including safety, quality, productivity, and delivery promises using advanced analytics to identify and close performance gaps
- Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to develop and execute business plans
- Implement scalable process improvements that can affect 200+ associates across multiple workflows, using lean or continuous improvement methodologies
- Facilitate alignment meetings with senior leadership on department-level goals and priorities
- Conduct planning and coaching sessions with your team to develop their operational and leadership capabilities
- Maintain a safe working environment while working in conditions that include variable temperatures, noise, outdoor loading areas, and physical demands such as lifting up to 49 lbs and extended periods of walking or standing
Requirements / Skills
Amazon is looking for a candidate who brings both proven people management experience and a structured approach to operational improvement. This role suits someone who is comfortable making data-driven decisions, managing competing priorities, and developing others. A background in high-volume, fast-paced environments is strongly valued.
- 2+ years of employee and performance management experience — direct leadership of hourly or frontline teams is essential
- Bachelor’s degree or equivalent, or 2+ years of Amazon blue badge/FTE experience in lieu of a degree
- Flexible availability — must be able to work varying shifts including nights, weekends, and holidays
- Experience with performance metrics and process improvement (Lean Six Sigma and/or Kaizen preferred)
- Experience managing large teams of 50+ members is an asset
- Relevant industry background in logistics, distribution, manufacturing, healthcare, hospitality, retail, or customer-facing environments is preferred
- Bachelor’s degree in Engineering, Operations, Supply Chain, or Logistics is a preferred asset
How to Apply
To apply for the Area Manager II position at Amazon’s YYC1 fulfillment centre in Calgary, use the official application link below. Make sure your resume is current and reflects your relevant leadership and operations experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Area Manager II role at Amazon in Calgary is ideal for candidates who excel in team leadership, operational analysis, and process improvement. On your resume, emphasize your experience managing large hourly teams, any measurable productivity or safety outcomes you’ve driven, and your familiarity with lean methodologies or Six Sigma. If you’ve previously worked in logistics, distribution, manufacturing, or a high-volume customer-facing environment, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like performance management, process improvement, and data-driven decision-making that appear in the posting. Quantify your achievements where possible (e.g., “led a team of 60 associates achieving a 15% reduction in safety incidents” or “implemented Kaizen initiative that improved throughput by 20%”). Write a brief cover letter expressing your genuine interest in Amazon and why you’re a strong fit for this operations leadership role in Calgary. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Amazon‘s Leadership Principles — they are central to how the company evaluates candidates at every level. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your people management, analytical thinking, and operational leadership skills. Common questions may include scenarios about managing underperformance, handling competing priorities, and driving process improvements under pressure. Dress professionally for a fulfillment and operations environment interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about department structure, growth pathways, and how success is measured in the role. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
