Optician Dual Licensed – Walmart – Waterloo, ON
Walmart Canada is looking for a Dual Licensed Optician to join the Vision Centre team at their Waterloo, Ontario location. If you hold dual licensure in glasses and contact lenses and you’re passionate about delivering top-quality optical care, this is a role where your expertise makes a real difference for customers every day.
Reporting to the Vision Centre Manager, you’ll be the go-to optical professional in the store — guiding customers through frame and lens selections, ensuring precise fits, and building relationships with optometrists and healthcare providers in the community. It’s a role that blends clinical precision with genuine customer connection.
About the Role: Optician, Dual Licensed
As a Dual Licensed Optician at Walmart Waterloo, you’ll be responsible for the full optical experience — from helping customers find the right eyewear to dispensing finished products that meet the highest accuracy standards. You’ll play an active part in growing the optical business by executing in-store programs and promoting the Walmart brand within the Vision Centre.
This position requires someone who upholds the standards of their College of Opticians registration and brings meticulous attention to detail to every interaction. Whether you’re taking precise measurements, adjusting frames, or collaborating with local optometrists, you’ll be expected to consistently exceed customer expectations.
Benefits and Salary
The pay range for this position is $23.40 – $30.72 per hour, with the actual rate determined based on relevant experience. Walmart Canada is known for offering associates a range of workplace benefits and support, and this is a Regular/Permanent position providing long-term stability.
Job Details
📌 Job Type: Regular/Permanent
🏢 Company: Walmart Canada
📍 Location: 335 Farmers Market Rd Unit 101, Waterloo, ON N2V 0A4
🆔 Requisition ID: R-2652128
🗓️ Date Posted: September 30, 2026
💰 Pay: $23.40 – $30.72/hr (based on experience)
Responsibilities
As the optical expert on the floor, your day-to-day work spans customer consultations, precise dispensing, and business development within the Vision Centre. Every task — from adjusting a frame to ordering lenses — contributes to a better customer experience and a stronger optical department.
- Develop the optical business by executing programs and promoting the Walmart Vision Centre brand in-store and in the community
- Build collaborative relationships with optometrists and other healthcare providers both within Walmart and locally
- Guide customers in selecting frames and lenses suited to their lifestyle, wardrobe, prescription, and budget
- Identify root causes of customer concerns proactively, anticipating needs and delivering effective solutions
- Provide accurate measurements, expertly adjust and fit eyewear, and complete all tasks with meticulous attention to detail
- Ensure all finished eyewear meets the highest standards of accuracy and quality before being delivered to customers
- Maintain good standing with the respective College of Opticians at all times
Requirements / Skills
This role is best suited for a licensed optical professional who takes pride in their craft and thrives in a customer-facing retail healthcare environment. Walmart values both technical precision and the ability to connect meaningfully with customers from all walks of life.
- Dual Optician Licence (glasses and contact lenses) — required for this position
- Good standing with the College of Opticians in Ontario
- Customer service skills with the ability to proactively identify and resolve issues
- Attention to detail in measurements, fitting, dispensing, and quality control
- Communication skills to build relationships with optometrists and other healthcare providers
- Sales awareness to help grow the optical business and contribute to the store’s overall performance
How to Apply
To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date and reflects your optical licensure and relevant experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Dual Licensed Optician role at Walmart Canada in Waterloo is perfect for candidates who excel in optical dispensing, customer consultations, and eyewear fitting and adjustments. On your resume, emphasize your dual licensure in glasses and contact lenses, your standing with the College of Opticians, and any experience working in a vision centre or optical retail environment. If you’ve previously worked alongside optometrists or in a healthcare-adjacent retail setting, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like dual licensed optician, College of Opticians, and optical dispensing that appear in the posting. Quantify your achievements where possible (e.g., “fitted and dispensed eyewear for 30+ patients weekly” or “maintained zero dispensing errors over a 12-month period”). Write a brief cover letter expressing your interest in the Vision Centre role at Walmart Waterloo and highlighting how your licensure and experience align with their needs. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Walmart Canada‘s Vision Centre model, their approach to customer service, and their 3 Basic Beliefs beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your optical expertise and customer service skills. Common questions may include scenarios about handling difficult prescriptions, managing customer expectations, or collaborating with optometrists. Dress professionally for a retail healthcare environment, arrive 10–15 minutes early, and bring copies of your resume along with proof of your dual licence. Prepare thoughtful questions about the Vision Centre team, day-to-day workflow, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
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