Casual Courier Driver – DHL – Ottawa, Ontario
Location: Ottawa, ON | Company: DHL
DHL Express has a casual Courier Driver opening in Ottawa, ON, paying $23.33/hour with increases set by the Collective Bargaining Agreement. Because this is a casual position, there is no fixed schedule, but you must be available for shifts between 7 a.m. and 10 p.m. A valid G Licence and a clean driving record are required to be considered.
The role combines driving a van for deliveries and pick-ups with warehouse duties such as sorting in-bound freight, scanning shipments, and assisting with warehouse checks. You’ll work directly with customers at the door and by phone, and you’ll be expected to complete assigned runs on time under tight deadlines.
About the Role: Casual Courier Driver
Your time will be split between road work and the warehouse. On the road, you’ll complete assigned deliveries and pick-ups using a van. In the warehouse, you’ll scan and process freight according to agreed procedures and Security Policies, sort in-bound material accurately by deadlines, and move freight within the warehouse area as required.
You’ll also participate in warehouse organization and clean-up, assist the Tracing Department with warehouse checks for missorts and on-hand items, perform accurate reporting, and help maintain a safe and cooperative work environment. Other warehouse duties may be assigned by the shift Supervisor.
Benefits and Salary
The starting wage is $23.33/hour, with future increases governed by the Collective Bargaining Agreement. DHL states that employees have access to a range of programs, services and benefits, though specific benefit details are not listed in this posting. This is a casual position with no guaranteed hours; shift availability must cover the 7 a.m. to 10 p.m. window. All applicants must pass interviews and a criminal and other background check before being offered the role.
Job Details
📌 Job Type: Casual
🏢 Company: DHL Express
📍 Location: Ottawa, ON
⏱️ Schedule: Casual (no set schedule); availability required between 7 a.m. and 10 p.m.
💰 Pay: $23.33/hour (increases per Collective Bargaining Agreement)
Responsibilities
The Courier Driver handles both road and warehouse tasks. Deliveries and pick-ups are completed on a schedule set by the shift Supervisor, while warehouse work runs alongside those duties and includes freight scanning, sorting and checks.
- Drive a van to complete assigned deliveries and pick-ups within tight time constraints
- Lift and carry parcels up to 70 lbs per piece throughout the shift
- Scan and process freight according to agreed procedures and Security Policies
- Sort in-bound material accurately by deadlines
- Move freight within the warehouse area as required
- Assist the Tracing Department with thorough warehouse checks for missorts, on-hands and similar issues
- Interact with customers in person and by phone
- Perform accurate reporting and participate in warehouse organization and clean-up
- Maintain a safe and cooperative work environment and meet all security requirements
Requirements / Skills
A high school diploma (or equivalence) and a valid Class 5 driver’s licence (with a clean driving record) are required. The posting marks one year of warehouse or customer service experience as an asset, along with familiarity with First Choice Programs and Global SOP.
- Valid G Licence and clean driving record (required)
- High school diploma or equivalence (required)
- Ability to lift up to 70 lbs and stand for long periods throughout the shift (required)
- MS Office proficiency, including comfortable use of Excel (required)
- Excellent interpersonal skills and ability to work in a team environment (required)
- Ability to multi-task and work under pressure with tight deadlines (required)
- Broad general knowledge of warehouse functions (required)
- Ability to handle bulky, heavy and awkward shipments (required)
- One year of warehouse or customer service experience (asset)
- Understanding of First Choice Programs and Global SOP (asset)
How to Apply
To apply, use the link below to access the official DHL posting. Have your resume up to date and be prepared to consent to a criminal and other background check as part of the hiring process.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Casual Courier Driver role at DHL Express in Ottawa pays $23.33/hour and combines van deliveries with warehouse work including freight scanning, sorting and customer interaction. A valid G Licence with a clean driving record is the first requirement to address on a resume, followed by ability to lift up to 70 lbs and any warehouse or customer service experience, since both directly match the stated duties.
Resume & Application Tips: The posting names a comfortable Excel user as a requirement, so list any MS Office work by name on your resume rather than grouping it under general computer skills. If you have warehouse, courier or customer service experience, describe it in terms that match the posting’s own language: freight processing, sorting by deadlines, customer interaction. A concrete example strengthens the picture, such as: “Sorted and scanned 200+ parcels per shift against delivery deadlines.” Note that consent to a criminal and other background check is part of the process.
Interview Preparation: The posting calls out working under pressure and meeting tight time constraints, so prepare a specific example from past work where you completed time-sensitive tasks without errors. Since the schedule is casual with no set hours, be ready to describe your actual availability across the 7 a.m. to 10 p.m. window. Worth asking at the interview: how shifts are typically assigned and how much notice you can expect, since the posting does not describe how the casual schedule works in practice.
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