Food Service Supervisor – Tim Hortons – Fort McMurray (Eagle Ridge), AB
Location: Calgary, AB | Company: Tim Hortons
Three Food Service Supervisor positions are available at Tim Hortons (Eagle Ridge) in Fort McMurray, AB, on a permanent, full-time basis at $18.30–$19.30 per hour (to be negotiated), working 30 hours per week. Shifts span mornings, days, evenings and weekends, and the start date is as soon as possible.
In this role you’ll oversee the day-to-day work of food preparation and portioning staff, handle scheduling and records, and make sure food and service meet quality standards. You’ll also be the first point of contact when customers raise a complaint or concern.
About the Role: Food Service Supervisor
As supervisor, you’ll coordinate the activities of staff preparing and portioning food, train team members on their duties, sanitation and safety procedures, and estimate the ingredients and supplies needed for meal preparation. Keeping accurate records of stock, repairs, sales and wastage is part of the job, as is setting work schedules for your team.
Work is completed entirely on site at the Loutit Road location. The role requires attention to quality control standards across both food and service, and the ability to address customer complaints professionally and promptly.
Benefits and Salary
The hourly rate is $18.30–$19.30 (to be negotiated), for 30 hours per week. The position includes a dental plan, disability benefits and a health care plan.
Job Details
📌 Job Type: Permanent, Full-Time
🏢 Company: Tim Hortons (Eagle Ridge)
📍 Location: 101 – 375 Loutit Rd., Fort McMurray, AB T9K 0K6
🆔 Requisition ID: #3690981
🗓️ Date Posted: October 7, 2026
⏱️ Schedule: Morning, Day, Evening, Weekend, 30 hours per week
💰 Pay: $18.30–$19.30/hour (to be negotiated)
Responsibilities
This position covers the full cycle of floor-level supervision at a food service location: coordinating staff, upholding food safety standards, managing supplies and keeping the records the operation depends on. The duties below apply directly to this role as posted by the employer.
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredients and supplies required for meal preparation
- Ensure food and service meet quality control standards
- Address customers’ complaints or concerns directly and appropriately
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules for your team
Requirements / Skills
The posting requires between one year and less than two years of experience. No formal educational credential is required. Candidates must be authorized to work in Canada.
- Experience: 1 year to less than 2 years in a relevant food service role
- Education: No degree, certificate or diploma required
- Language: English
- Work authorization: Canadian citizen, permanent resident, or temporary resident with a valid work permit
- Work location: On site only, no remote option
How to Apply
To apply, use the link below to visit the official Job Bank posting. Have your resume ready before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Food Service Supervisor position at Tim Hortons (Eagle Ridge) in Fort McMurray is a permanent, full-time role at $18.30–$19.30/hour with health, dental and disability benefits. Candidates should put their staff supervision experience and food safety and sanitation knowledge front and centre on their resume, since those directly match the core duties of coordinating staff and maintaining quality control standards.
Resume & Application Tips: The posting asks for 1 year to less than 2 years of experience, so make sure your resume clearly shows the dates and nature of any supervisory or team-lead food service work you’ve done. If you’ve handled scheduling, stock records or training in a previous role, spell those out using the posting’s own terms: establishing work schedules, maintaining records of stock and wastage, training staff in sanitation and safety procedures. A line like “Supervised a team of 6 food prep staff across morning and evening shifts” gives a concrete picture of scale and fits this kind of role well.
Interview Preparation: Be ready to walk through a real example of how you handled a customer complaint or concern, since the posting lists that as a direct duty. You should also be able to describe how you’ve applied quality control standards in a food service setting. The posting lists mornings, days, evenings and weekends as possible shifts across 30 hours per week, so come prepared to discuss which of those you’re available for. A reasonable question to ask is how the 30 hours are typically distributed across the week.
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