Asset Protection Associate – Walmart – Quebec City, QC

Walmart Canada is looking for a dedicated Asset Protection Associate to join the team at their Quebec City store location. This role sits at the intersection of customer service, security, and retail operations — making it a unique opportunity for someone who values both safety and community.

As an Asset Protection Associate, you’ll play a hands-on role in keeping the store environment safe for customers, fellow associates, vendors, and visitors. From conducting daily store patrols to supporting loss prevention investigations, your presence and professionalism directly contributes to the store’s success and the overall shopping experience.

About the Role: Asset Protection Associate

Day to day, this position involves monitoring the store to prevent shrink and financial loss, verifying the operation of security equipment, and responding to incidents as they arise. You’ll conduct store walkthroughs, assess risks, and report findings to store leadership — all while upholding Walmart’s standards for professional conduct and customer care.

Beyond individual patrols, this role requires teamwork and clear communication. You’ll support emergency procedures, assist with internal and external theft investigations, and collaborate with the Market Loss Prevention Manager when required. Flexibility across morning, afternoon, evening, and overnight shifts — including weekends and holidays — is essential to keeping operations running smoothly.

Benefits and Salary

This position offers a minimum hourly rate of $20.35. Walmart Canada also provides a strong benefits package that includes comprehensive health benefits (based on hours and employment status), life insurance, paid time off, a store associate discount, stock options, deferred profit sharing, and access to the Live Better U education program. EQ Health support is also available to associates.

Responsibilities

The Asset Protection Associate is responsible for maintaining a secure and professional retail environment across all areas of the store. These duties require a combination of observation skills, sound judgement, and the ability to respond calmly and professionally in a variety of situations — from routine patrols to emergency response.

• Conduct daily store patrols to ensure a safe and secure environment, checking that doors, display cases, and security devices are functioning properly
• Investigate incidents involving financial and physical loss, and communicate findings to store management in a clear and timely manner
• Support internal investigations by escalating information to the Market Loss Prevention Manager in accordance with Walmart Canada guidelines
• Lead or assist investigations related to internal and external theft, organized retail crime, and cases assigned by Walmart Canada’s Global Ethics team
• Support emergency procedures including store evacuations and incident response for situations such as fires or other urgent events
• Conduct external apprehensions when required, following company directives and applicable legal standards
• Gather and communicate information from multiple sources, presenting clear findings and relevant perspectives to store leadership
• Assist with general store operations as needed, contributing to the broader team during high-demand periods

Requirements / Skills

Walmart is looking for someone who is observant, professional, and adaptable — someone who can remain calm under pressure, communicate clearly with both customers and colleagues, and take initiative in a fast-paced retail setting. A positive attitude and genuine commitment to safety and teamwork are at the core of what makes a strong candidate for this role.

• Security Guard Licence — this is a mandatory requirement for the position
• Flexibility with scheduling, including availability for evenings, weekends, nights, and statutory holidays
• Physical ability to stand for extended periods, bend, and lift merchandise weighing up to 9 kg (20 lb) regularly, and up to 23 kg (50 lb) on occasion
• Strong communication skills to convey findings clearly to store leadership and other stakeholders
• Attention to detail and the ability to remain focused during repetitive tasks or extended shifts
• Team-oriented mindset with the willingness to support broader store operations beyond core asset protection duties

How to Apply

To apply for this Asset Protection Associate position at Walmart Canada in Quebec City, use the application link below. Make sure your resume is current and that your valid Security Guard Licence information is readily available before submitting.

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