WMS Analyst II – DHL – Toronto, ON

Based in North York, Ontario, DHL Supply Chain is looking for a Warehouse Management Systems (WMS) Analyst II to join their team. If you’re a tech-savvy problem solver who thrives on optimizing systems and digging into data, this role puts you right at the centre of how DHL keeps its operations running at peak performance.

In this position, you’ll work alongside cross-functional teams to implement, maintain, and continuously improve warehouse management systems. From analyzing operational data and creating SQL dashboards to training colleagues and identifying risks before they become problems — your work will have a direct impact on how DHL delivers excellence to its customers.

About the Role: WMS Analyst II

As a WMS Analyst II, you’ll take ownership of the systems that keep warehouse operations flowing smoothly. Your day-to-day will involve a mix of technical analysis, system maintenance, and cross-departmental collaboration, all aimed at improving system functionality and operational efficiency.

You’ll also play a key role in ensuring that policies and procedures are followed, documentation is kept current, and team members are properly trained on system usage. This is a hands-on, analytically driven role that suits someone who’s comfortable both with data and people.

Benefits and Salary

DHL Supply Chain is a global leader in contract logistics, offering employees access to cutting-edge technology and the opportunity to grow within a large, established organization. While specific compensation details are not listed in this posting, DHL is known for providing competitive packages and accommodation support throughout the hiring process for applicants with disabilities.

Responsibilities

The WMS Analyst II at DHL Supply Chain is responsible for the full lifecycle of warehouse management system support — from implementation and maintenance to training and reporting. These responsibilities directly support operational efficiency and help ensure that the business’s systems are always aligned with its evolving needs.

• Implement and maintain warehouse management systems to support day-to-day logistics operations
• Collaborate with cross-functional teams to ensure systems are optimized and meet business requirements
• Analyze and interpret operational data to increase system functionality and identify inefficiencies
• Train team members on the proper use of warehouse management systems
• Ensure compliance with established policies and procedures across all system-related activities
• Develop and maintain system documentation, reports, and process records
• Identify and address potential system issues and operational risks proactively
• Create and maintain dashboards using SQL to support data visibility and decision-making

Requirements / Skills

DHL is looking for a candidate who combines analytical thinking with solid technical skills and a collaborative mindset. This is an entry-to-mid level role, so it’s well-suited to someone early in their career who’s eager to grow within a global logistics organization.

• Bachelor’s degree in Information Technology, a related field, or equivalent practical experience
• 0–2 years of analytics experience in a warehouse, logistics, or systems-focused environment
• SQL proficiency for building and maintaining data dashboards and reports
• Strong analytical skills with the ability to interpret data and translate findings into actionable solutions
• Communication and collaboration skills to work effectively with cross-functional teams and deliver training
• Attention to detail when managing documentation, compliance, and system records

How to Apply

To apply for the WMS Analyst II position at DHL Supply Chain in North York, use the link below to visit the official job posting. Make sure your resume is up to date and tailored to highlight your analytical and technical experience before submitting.

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