Tesla Advisor, Delivery – Tesla – Etobicoke, ON

Tesla is looking for a Tesla Advisor, Delivery to join their team in Etobicoke, Ontario. This full-time role sits at the intersection of customer experience and operational efficiency, supporting buyers from the moment they place a vehicle order right through to the keys-in-hand delivery moment. If you’re energetic, highly organised, and genuinely passionate about sustainable energy, this could be a strong fit.

Day to day, you’ll be collaborating across teams to line up financial solutions, manage trade-in details, and guide customers through each delivery milestone. It’s a role that demands both sharp organisational skills and a talent for making people feel looked after throughout what is often a significant purchase decision.

About the Role: Tesla Advisor, Delivery

As a Tesla Advisor, Delivery, your primary focus is boosting store productivity through smarter operations while ensuring every customer has an exceptional experience. You’ll prepare loan documents, coordinate delivery appointments, and work closely with colleagues across functions to make pre-delivery and delivery experiences as seamless as possible. You’ll also demonstrate expertise in Tesla’s products and services and contribute to performance reporting that helps the team continuously improve.

Beyond individual deliveries, you’ll play a role in store fleet maintenance — coordinating service, managing allocation, and completing accident reports when needed. Teamwork is central to success here; while your individual contributions matter, the highest results come from working in sync with your colleagues across the store.

Benefits and Salary

This position offers a competitive hourly wage of $23.32 – $34.98/hour, plus cash and stock awards. As a full-time Tesla employee, you’re eligible for an extensive benefits package from day one, including company-paid Health, Dental, Vision, Life, and Disability insurance, an RRSP with employer match, Employee Stock Purchase Plans, an Employee Assistance Program, Parental Success Programs, paid sick and vacation time, paid holidays, the Tesla Babies program, and fitness discounts and perks. Pay may vary based on market location, knowledge, skills, and experience.

Responsibilities

The Tesla Advisor, Delivery plays a vital role in keeping vehicle handoffs smooth and customers satisfied. From paperwork to fleet logistics, each task contributes directly to the quality of the customer delivery experience and the overall performance of the store.

• Prepare customer loan documents and collaborate with team members to ensure successful delivery appointments
• Demonstrate expertise in selling Tesla’s products and services throughout the customer journey
• Maximise scheduling efficiency to improve the overall customer experience
• Compile reports for performance improvement and support ongoing training initiatives
• Coordinate pre-delivery experiences for customers with upcoming appointments, ensuring a customer-centric approach throughout
• Maintain the store fleet by coordinating service, managing allocation, and completing accident reports
• Perform additional responsibilities as needed, including delivery preparation, direct deliveries, and sales support

Requirements / Skills

Tesla is looking for someone who brings organisational precision and a genuine drive to create outstanding customer moments. The ideal candidate is proactive, a natural collaborator, and comfortable working in a fast-paced retail environment with varied hours.

• Customer service experience — at least 1 year required
• Collaborative mindset — proactive team player with the ability to build strong working relationships
• Communication skills — highly organised with excellent written and verbal abilities
• Tech proficiency — comfortable with Microsoft Office Suite and CRM tools; Salesforce experience preferred
• Flexible availability — able to work evening hours, weekends, and holidays in a retail setting
• Valid driver’s licence — must hold a valid Class 5, G, or G2 licence in Canada

How to Apply

To apply, visit the official Tesla job posting using the link below. Make sure your resume is up to date before submitting your application.

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