Service Supervisor – Tesla – Vancouver, BC

Tesla’s Vancouver service centre is looking for a Service Supervisor to lead a team of skilled technicians and keep operations running at a high standard. This is a hands-on leadership role where you’ll be at the centre of shop-floor activity — coaching your team, managing workflow, and ensuring every vehicle that leaves the service centre reflects Tesla’s commitment to quality.

If you’re an experienced leader who thrives in a fast-moving, service-focused environment and wants to be part of one of the most innovative companies in the world, this role in Vancouver, British Columbia is worth your attention.

About the Role: Service Supervisor

As a Service Shop Supervisor at Tesla, you’ll be directly responsible for the performance and development of your technician team. You’ll own the day-to-day rhythm of the service floor — setting the pace, resolving issues, and continuously improving how work gets done. You’ll serve as the process leader for all shop activities, ensuring work standards are clearly defined and consistently improved.

This role requires strong interpersonal and communication skills, sound judgment, and the ability to collaborate with the Service Manager and other stakeholders to align on targets for quality, speed, and cost. Safety compliance is a non-negotiable part of the job, and you’ll be expected to foster a culture where every team member follows safety regulations and the service centre’s safety program.

Benefits and Salary

Tesla offers a competitive annual salary of $80,960 – $121,440 plus cash and stock awards. As a full-time employee, you’re eligible from day one for company-paid Health, Dental, Vision, Life, and Disability insurance, an RRSP with employer match, Employee Stock Purchase Plans, and an Employee Assistance Program. Additional perks include Parental Success Programs, sick and vacation time, paid holidays, the Tesla Babies program, and discounts on Tesla products and fitness programs.

Responsibilities

The Service Supervisor role is a blend of people leadership and operational management. You’ll be responsible for keeping the shop floor productive and your team engaged, while also acting as the bridge between frontline technicians and service centre management. These responsibilities reflect the full scope of what the job entails on a daily basis.

• Lead and coach a team of technicians to meet service output goals while maintaining high levels of engagement
• Manage shop records and inventories, and ensure smooth workflow throughout the service centre
• Drive process improvement as the process leader for shop activities, incorporating input from technicians and the broader service team
• Collaborate with the Service Manager and key stakeholders to set targets for quality, speed, and cost
• Monitor safety compliance to ensure all employees adhere to safety regulations and the service centre’s safety program
• Manage schedules and work with employees to resolve technical and personnel issues as they arise
• Conduct one-on-one meetings with team members on a regular basis to support professional development and track training requirements

Requirements / Skills

Tesla is looking for a people-first leader with a track record in service environments. You don’t need an automotive background — what matters most is your ability to motivate a team, communicate clearly, and keep operations moving efficiently. The ideal candidate brings a combination of leadership experience, strong organizational habits, and a commitment to high ethical standards.

• Bachelor’s degree or equivalent practical experience
• 1–3 years of prior leadership experience in a service-focused industry preferred; automotive expertise is not required
• Excellent communication and interpersonal skills with the ability to work effectively across all levels of the team
• Time-management and problem-solving abilities with a commitment to Tesla’s standards and values
• Flexible availability, including weekday and weekend overtime as needed
• Proficiency in Microsoft Office Suite for reporting and administrative tasks
• Valid driver’s licence required

How to Apply

To apply, visit the official Tesla job posting using the link below. Make sure your resume is up to date before submitting your application.

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