Restaurant Manager – Tim Hortons – Stratford, ON

Stratford, Ontario is home to a busy Tim Hortons location looking to bring on an experienced Restaurant Manager to lead daily operations and help drive the restaurant’s continued success. With 2 vacancies available and a permanent full-time schedule, this is a solid opportunity for someone ready to step into a hands-on leadership role in the quick-service restaurant industry.

This isn’t a desk job — you’ll be actively involved in everything from staff supervision and scheduling to budget analysis and customer service. If you thrive in a fast-paced setting and know how to keep a team motivated and a restaurant running smoothly, this role is worth a close look.

About the Role: Restaurant Manager

As Restaurant Manager, you’ll be responsible for the full scope of day-to-day operations at this Tim Hortons location in Stratford. That means overseeing a team of 5 to 10 people, managing budgets, monitoring revenues, and ensuring every shift runs efficiently. You’ll be involved in decisions that directly affect the restaurant’s profitability and guest experience.

This position demands strong attention to detail, the ability to work under pressure, and a genuine commitment to both team development and customer satisfaction. You’ll also be expected to uphold health and safety regulations and maintain a compliant, well-organized operation at all times.

Benefits and Salary

This position pays $27.50 per hour based on a 40-hour work week, with overtime as required. Additional perks include free parking, learning and training paid by the employer, and team building opportunities.

Responsibilities

The Restaurant Manager at this Tim Hortons location in Stratford is accountable for a broad range of operational, financial, and people-management duties. From analyzing the restaurant budget to handling customer concerns directly, this role keeps you engaged across every aspect of the business.

• Analyze and develop budgets to determine costs of food, ingredients, kitchen and cleaning supplies, and to maintain and boost restaurant profits
• Monitor revenues to determine labour cost and evaluate daily operations for efficiency
• Modify food preparation methods and menu prices in line with budget constraints
• Plan and organize daily operations, including setting staff work schedules and assigning duties
• Recruit, train, and supervise a team of 5 to 10 staff members, and conduct regular performance reviews
• Balance cash and complete balance sheets, cash reports, and related financial forms
• Organize and maintain inventory and cost products and services accurately
• Ensure health and safety regulations are followed at all times throughout the restaurant
• Negotiate with clients for catering arrangements or use of facilities as needed
• Address customer complaints or concerns and provide a high standard of customer service

Requirements / Skills

The ideal candidate brings a combination of leadership experience, solid food service knowledge, and the personal attributes needed to manage a busy restaurant environment. Tim Hortons is looking for someone who is dependable, client-focused, and comfortable juggling multiple priorities at once.

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 to 2 years
• Experience: 1 year to less than 2 years in a related field
• Certifications required: First Aid Certificate, CPR Certificate, and Food Safety Certificate
• Computer and technology skills: Proficiency with MS Access, MS Excel, MS Office, MS PowerPoint, MS Word, and point of sale systems
• Security requirement: Criminal record check required
• Physical capabilities: Must be comfortable in a fast-paced, physically demanding environment involving standing for extended periods and a combination of sitting, standing, and walking
• Personal suitability: Accurate, organized, reliable, flexible, client-focused, with excellent oral communication and the ability to multitask effectively
• Willingness to relocate to Stratford, ON if not already local

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and that you have your required certifications (First Aid, CPR, Food Safety) on hand before submitting.

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