Food Service Supervisor – Tim Hortons – Lucan, ON

Tim Hortons in Lucan, Ontario is looking for an experienced Food Service Supervisor to join their team at the 33389 Richmond Street location. With 3 vacancies available and a start date as soon as possible, this is a solid opportunity for someone ready to step into a supervisory role in a fast-moving food service environment.

This is a permanent, full-time position offering 30 to 40 hours per week with scheduling that spans early mornings, evenings, and weekends. You’ll be leading a team, maintaining quality control standards, and keeping daily operations running smoothly in a cafeteria setting.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons Lucan, your primary focus will be overseeing the staff who prepare and portion food, ensuring everything is done efficiently, safely, and to standard. You’ll be responsible for setting work schedules, ordering supplies, and making sure that every guest interaction meets the expectations of a trusted Canadian brand.

This role requires someone comfortable working in a fast-paced environment under pressure, with a strong eye for detail and the ability to meet tight deadlines. You’ll also play a key role in training new staff on food safety, sanitation, and proper job procedures — making leadership and communication essential day-to-day skills.

Benefits and Salary

This position pays $19.00 per hour, which aligns with the regional median wage for food service supervisors in the London area. Tim Hortons also actively supports youth employment, offering on-the-job training tailored to youth, mentorship and coaching opportunities, and a welcoming work environment through dedicated awareness training. The employer promotes equal employment opportunities for all applicants.

Responsibilities

In this role, you’ll be at the centre of daily food service operations — from planning staff schedules to ensuring every tray that goes out meets quality and safety standards. Your leadership directly impacts the efficiency of the kitchen and the satisfaction of every customer who walks through the door.

• Establish methods to meet daily and weekly work schedules effectively
• Requisition food, kitchen supplies, and estimate ingredients needed for meal preparation
• Supervise and co-ordinate activities of staff responsible for preparing and portioning food
• Train staff in job duties, sanitation practices, and safety procedures
• Ensure quality control so that food and service consistently meet established standards
• Address customer complaints or concerns in a professional and timely manner
• Prepare and submit reports related to operations and staffing
• Supervise and check the assembly of trays to confirm accuracy and presentation
• Establish work schedules and oversee a team of 1 to 10 people

Requirements / Skills

The ideal candidate brings prior experience in food service and a genuine interest in leading a team. Tim Hortons values people who are dependable, client-focused, and able to communicate clearly in a busy environment. If you’re someone who takes initiative and adapts well to shifting priorities, this role is a strong fit.

• Education: Secondary (high) school graduation certificate, or equivalent experience
• Experience: 2 years to less than 3 years in a food service or related supervisory role
• Client focus — a genuine commitment to delivering a positive customer experience
• Excellent oral communication skills for directing staff and handling customer concerns
• Team player with the flexibility to work early mornings, evenings, and weekends
• Attention to detail and the ability to perform well under pressure and tight deadlines
• Dependability and initiative — qualities that support consistent team performance

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.

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