Restaurant Manager – Tim Hortons – Port Dover, ON
Location: Ontario | Company: Tim Hortons
Port Dover’s Tim Hortons location is looking for an experienced Restaurant Manager to lead daily operations and keep things running smoothly at 31 Mergl Dr. This is a permanent, full-time opportunity for a hands-on leader who thrives in a fast-paced food service environment and knows how to bring out the best in a team.
In this role, you’ll be responsible for everything from planning and evaluating daily operations to conducting performance reviews and ensuring the location meets health and safety standards. If you have a knack for problem-solving, a customer-first mindset, and the experience to back it up, this could be the right next step in your career.
About the Role: Restaurant Manager
As Restaurant Manager at Tim Hortons Port Dover, you’ll oversee the full scope of the restaurant’s operations. That means setting the tone for service quality, implementing operational procedures, and ensuring your team delivers a consistent experience to every guest who walks through the door. You’ll also play a direct role in shaping the type of services offered at the location.
Beyond the day-to-day, this position carries meaningful responsibility around health and safety compliance, team development, and resolving customer concerns with professionalism. You’ll work alongside your team on days and weekends, leading by example in a fast-paced environment that demands both focus and flexibility.
Benefits and Salary
This position offers a wage of $34.07 per hour at 35 hours per week on a permanent, full-time basis. The employer is committed to an inclusive workplace and actively supports newcomers and refugees, youth, veterans, Indigenous workers, mature workers, and visible minorities — with programs ranging from on-the-job training and flexible onboarding to cultural competency initiatives and workspace accommodations.
Job Details
📌 Job Type: Permanent, Full-Time
🏢 Company: Tim Hortons
📍 Location: 31 Mergl Dr, Port Dover, ON N0A 1N4
🆔 Requisition ID: #3673526
🗓️ Date Posted: September 16, 2026
⏱️ Schedule: Day, Weekend
💰 Pay: $34.07/hour — 35 hours per week
Responsibilities
The Restaurant Manager at Tim Hortons Port Dover is accountable for the overall performance of the location. From shaping service offerings to keeping the team aligned on standards, these day-to-day responsibilities are central to the restaurant’s success and the experience of every customer.
- Determine the type of services to be offered and implement the corresponding operational procedures
- Plan, organize, direct, control, and evaluate daily restaurant operations to meet performance targets
- Conduct regular performance reviews to support team development and accountability
- Ensure all health and safety regulations are followed at all times
- Address customer complaints and concerns in a professional and timely manner
Requirements / Skills
The ideal candidate brings solid food service management experience and the leadership skills to guide a diverse team through busy shifts. Tim Hortons Port Dover values candidates who are organized, customer-focused, and ready to step into a fast-paced environment from day one. Canadian work experience is not required.
- Education: College/CEGEP diploma or equivalent credential
- Experience: 2 years to less than 3 years of relevant experience in food service or restaurant management
- Language: English proficiency required for day-to-day communication
- Adaptability: Comfortable working in a fast-paced environment on days and weekends
- Leadership: Proven ability to manage staff performance and foster an inclusive, welcoming workplace
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Restaurant Manager role at Tim Hortons in Port Dover is perfect for candidates who excel in operational leadership, team management, and customer service. On your resume, emphasize any experience with food service management, performance reviews, and health and safety compliance. If you’ve previously worked in quick-service restaurant management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like restaurant manager, daily operations, and performance reviews that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 15 staff across peak-hour shifts” or “resolved 95% of customer concerns on first contact”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Port Dover. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational management skills. Common questions may include scenarios about handling customer complaints, managing staff performance, and maintaining health and safety standards. Dress appropriately for a food service management environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
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