Lunch Supervisor – Tim Hortons – Fort Frances, ON

Tim Hortons in Fort Frances, Ontario is looking for a Full-Time Supervisor to join their team. This is a unique opportunity for candidates who are ready to relocate to a remote community in Northwestern Ontario — roughly 20 hours from the GTA. If you’re motivated, people-focused, and ready for a fresh start in a welcoming community, this role could be the right fit.

As a Lunch Supervisor, you’ll be at the heart of daily restaurant operations — leading your team through busy shifts, ensuring guest satisfaction, and upholding Tim Hortons’ high standards for product quality, cleanliness, and hospitality. This is a hands-on leadership role that rewards initiative and genuine care for both team members and guests.

About the Role: Lunch Supervisor

The Supervisor position at Tim Hortons Fort Frances is operational in nature, focused on managing team member activities during shifts to maintain standards around people, product, cleanliness, and exceptional guest experience. You’ll provide direction to team members, resolve guest concerns on the spot, and assist the Restaurant Manager in driving sales and transactions throughout your shift.

This role also requires strong attention to health and safety compliance, including documentation and reporting of any workplace incidents. You’ll be responsible for shift cash procedures, completing required shift documentation, and ensuring that all product and packaging is properly stocked and merchandised. Working collaboratively with your management team is essential to maintaining a smooth and positive environment.

Benefits and Salary

This full-time Supervisor role offers a wage of $18.50 to $20.50 per hour. The position also comes with comprehensive training and medical benefits. Notably, the employer provides immigration support for eligible candidates, including OINP (Ontario Immigrant Nominee Program) sponsorship, Express Entry support, and Work Permit Extension assistance (minimum 12–18 months validity required on current permit).

Responsibilities

As a Tim Hortons Supervisor, your day-to-day will involve leading your team through busy periods, ensuring every guest receives a fast, friendly, and exceptional experience. These responsibilities are central to maintaining the quality and consistency that Tim Hortons is known for.

• Lead by example by treating every team member and guest with respect and professionalism
• React immediately to issues that require attention during the shift, keeping operations running smoothly
• Provide direction to team members and motivate them to meet goals in an engaging work environment
• Resolve guest complaints in a timely manner, turning potentially negative situations into positive outcomes
• Ensure optimal coverage on the floor during busy periods, working various positions as needed
• Enforce Tim Hortons operating standards, including product merchandising, stocking, and packaging
• Manage shift cash procedures and assist the Restaurant Manager in driving sales and transactions
• Complete all required shift documentation such as waste records, manager walk-throughs, and pre-rush checklists
• Uphold health and safety policies and document any work-related injuries or incidents

Requirements / Skills

The ideal candidate brings customer service experience, a genuine passion for hospitality, and the drive to lead a team in a fast-paced environment. Tim Hortons Fort Frances values team members who are committed, organized, and relocation-ready.

• Willingness to relocate to Fort Frances, Ontario — this is a firm requirement for this position
• Minimum 1 year of customer service experience in a similar environment
• High school diploma or equivalent (Secondary School Graduation Certificate)
• Strong work ethic with a commitment to cleanliness, organization, and team success
• Physical capability to stand and walk for extended periods and lift/carry up to 20 kg (45 lbs)
• Open availability to accommodate various shifts, including lunch periods

How to Apply

To apply, visit the official job posting using the link below or contact the employer directly at [email protected] or by phone at 807-274-3953 (available 11:00 AM – 5:00 PM). Make sure your resume is up to date and that you are genuinely prepared to relocate to Fort Frances before reaching out.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Tim Hortons in Fort Frances.