Restaurant Manager – Tim Hortons – Ottawa, ON

Tim Hortons is looking for an experienced Restaurant Manager to lead operations at one of their Ottawa/Nepean locations. If you have a background in quick service restaurant management and the drive to build a high-performing team, this could be the right next step in your career.

This role puts you at the centre of day-to-day operations — from staff training and team leadership to maintaining the quality and cleanliness standards that Tim Hortons is known for across Canada. You’ll set the tone for your team and play a hands-on role in hitting targets and keeping the restaurant running smoothly.

About the Role: Restaurant Manager

As Restaurant Manager, you’ll be accountable for the overall performance of your location. That means overseeing restaurant operations, ensuring facilities and equipment are properly maintained, and holding your team to the brand’s high standards of quality, service, and cleanliness. You’ll be the go-to leader when challenges arise and the person who celebrates wins with your crew.

Beyond operations, this role is about people leadership. You’ll train new team members, foster a positive work environment, and motivate your staff to perform at their best every shift. Tim Hortons is committed to being an equal opportunity employer, and managers are expected to uphold those values within their teams.

Benefits and Salary

This is a full-time, permanent position with a salary ranging from $45,000 to $55,000 per year, depending on experience. The role comes with a solid benefits package that includes dental care, extended health care, and vision care. You’ll also enjoy discounted or free food, a flexible schedule, and on-site parking — practical perks for a demanding role.

Responsibilities

The Restaurant Manager at Tim Hortons is responsible for the full scope of location operations on a daily basis. From keeping equipment in working order to coaching staff through busy rushes, every part of this role contributes to a consistently great guest experience.

• Oversee restaurant operations to ensure standards of quality, service, and cleanliness are consistently met
• Manage and maintain facilities and equipment to keep the location running efficiently
• Train and develop team members to perform their roles confidently and effectively
• Foster a positive work environment that supports employee engagement and retention
• Drive performance by working toward operational targets and celebrating team achievements
• Lead by example in customer service and uphold the Tim Hortons brand at all times

Requirements / Skills

Tim Hortons is looking for a candidate who brings both proven leadership and a genuine commitment to customer service excellence. The ideal person is comfortable working in a fast-paced environment and has hands-on experience managing a team in the quick service restaurant industry.

• Quick service restaurant management experience — prior QSR management background is essential
• Strong communication skills — ability to clearly direct staff and interact with customers
• Proven leadership ability — experience managing and motivating a team
• Demonstrated customer service experience — a track record of putting guests first
• Ability to operate effectively in a fast-paced environment — composure under pressure is a must
• Own transportation — reliable access to a vehicle is required for this position

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and highlights your relevant management experience before submitting.

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