Restaurant Assistant Manager – Tim Hortons – Kingston, ON

Kingston’s Tim Hortons location, operated by Saisethsons Hospitality Ontario Inc., is looking for a Restaurant Assistant Manager to help lead daily operations and keep the team running smoothly. If you’re someone who thrives in a fast-paced food service environment and knows how to balance customer satisfaction with operational efficiency, this role is worth a closer look.

As Assistant Manager, you’ll be hands-on with everything from supervising staff and managing inventory to addressing customer concerns and supporting marketing efforts. This is a role where no two days are exactly alike, and your ability to stay organized under pressure will make a real difference for the team and the guests you serve.

About the Role: Restaurant Assistant Manager

The Restaurant Assistant Manager at this Tim Hortons location plays a central part in keeping operations on track. You’ll work closely with the management team to plan, organize, direct, and control daily operations, while also taking responsibility for staff supervision across various areas of the restaurant. From opening procedures to end-of-day cash balancing, you’ll be involved in the full scope of the business.

Working in a Quick Service Restaurant (QSR) environment means being prepared for repetitive tasks, extended periods of standing, and a combination of sitting, standing, and walking throughout your shift. Health and safety compliance is a priority, and you’ll be expected to ensure all regulations are followed consistently. You’ll also play a role in conducting performance reviews and supporting a positive, welcoming workplace for both staff and customers.

Benefits and Salary

This position offers a competitive hourly wage of $27.47 for a 40-hour work week. Scheduling flexibility is available, including flexible hours and overtime opportunities. The employer is recognized under government programs and actively supports youth in the workplace through on-the-job training and awareness initiatives designed to foster an inclusive work environment.

Responsibilities

In this Assistant Manager role, you’ll be responsible for a broad range of operational and supervisory duties that keep the restaurant functioning at its best. From financial reporting to customer relations, your contributions directly impact the day-to-day success of the location.

• Plan and oversee daily restaurant operations, including organizing, directing, controlling, and evaluating performance
• Balance cash and complete balance sheets, cash reports, and related financial forms accurately
• Supervise staff across various areas of responsibility and conduct regular performance reviews
• Manage inventory by organizing stock and maintaining accurate records
• Determine services to be offered and implement operational procedures accordingly
• Cost products and services to support budgetary goals within a range of up to $500,000
• Ensure compliance with all health and safety regulations throughout the restaurant
• Participate in marketing plans and support their implementation at the store level
• Address customer complaints and concerns promptly, maintaining a high standard of customer service

Requirements / Skills

The ideal candidate for this Tim Hortons Assistant Manager position is someone who is dependable, well-organized, and comfortable working in a demanding environment. Tim Hortons values team players who are client-focused and can adapt to shifting priorities without missing a beat.

• Education: Secondary (high) school graduation certificate is required
• Experience: 1 to less than 2 years of relevant experience in a restaurant or hospitality setting
• Computer skills: Proficiency with MS Office, including MS Excel, MS Word, and spreadsheet applications
• Interpersonal skills: Strong communication and the ability to lead and motivate a diverse team
• Physical capability: Comfortable in a fast-paced environment that involves extended standing and working under pressure
• Personal attributes: Client-focused, dependable, flexible, organized, reliable, and a genuine team player

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Tim Hortons in Kingston.