Post Office Assistant – Canada Post – Pakenham, ON

Canada Post is looking for a reliable and customer-focused Post Office Assistant to join their team in Pakenham, Ontario. This is a term, on-call position suited to someone who enjoys working directly with the public and takes pride in delivering a positive service experience at the counter.

In this role, you’ll be the face of Canada Post for residents and businesses in the Pakenham community — handling everything from selling postal products to processing mail and helping customers resolve delivery issues. It’s a hands-on position that keeps you moving and engaged throughout your shift.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day work revolves around providing front-line counter services to the public. You’ll sell postal products and services, sort and distribute mail, and supply customers with the information and forms they need. This role demands both a friendly demeanour and practical efficiency.

You’ll also be expected to address delivery and service difficulties in a timely manner, ensuring that problems are resolved thoroughly. Working within Canada Post’s framework of values — Trust, Respect, and Deliver — means approaching every interaction with professionalism and accountability. Physical readiness is equally important, as the role involves lifting, sorting, and standing for extended periods.

Benefits and Salary

This on-call term position offers a salary of $20.54. Canada Post is committed to an equitable and inclusive workplace, and offers candidates the opportunity to be part of a nationally recognized organization with deep roots in communities across the country. The company actively supports accessibility and accommodation throughout the hiring process.

Responsibilities

Working at the post office counter means every day involves direct public interaction and a variety of operational tasks. The Post Office Assistant plays a key role in keeping postal services running smoothly for the Pakenham community, from processing mail to resolving customer concerns.

• Sell postal products and services to members of the public and the local business community
• Sort, distribute, and process mail into appropriate classifications efficiently and accurately
• Provide customers with relevant information, guidance, and required forms
• Resolve delivery and service difficulties thoroughly and in a timely manner
• Handle cash transactions and apply an understanding of general or post office accounting systems
• Lift mail containers of up to 50 lb, push or pull boxes, and perform physical tasks as required

Requirements / Skills

The ideal candidate for this Post Office Assistant role brings a combination of customer service experience, physical capability, and scheduling flexibility. Canada Post values individuals who are community-oriented and able to represent the organization professionally at the counter.

• High school diploma or provincial equivalency, and/or experience in business administration
• Retail or public-facing experience including sales and cash handling transactions
• Understanding of accounting systems, including general or post office accounting practices
• Physical fitness to lift up to 50 lb, stand for extended periods, and perform sorting duties
• Flexibility to be available for on-call, temporary work as needed
• Bilingual capability is required (Bilingual Imperative –BB)
• Community residence in or near Pakenham is preferred

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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