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Post Office Assistant – Canada Post – Forteau, NL

Canada Post is looking for a dependable and customer-focused Post Office Assistant to join their team in Forteau, Newfoundland and Labrador. This is a term, on-call position — ideal for someone living in the community who enjoys working directly with the public and keeping things running smoothly at a local post office.

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Day-to-day, you’ll be the face of Canada Post at the counter — helping customers with postal services, sorting and processing mail, and resolving delivery issues with efficiency and care. If you thrive in a retail or service environment and take pride in delivering for your community, this role is worth a close look.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll handle a range of counter and mail processing duties. You’ll sell postal products and services, assist customers with questions and forms, and work through delivery or service concerns with a solutions-first attitude. The work keeps you moving — sorting mail, managing mail containers, and staying organized throughout your shift.

Canada Post values Trust, Respect, and Deliver — principles that guide everyday interactions with both colleagues and customers. You’ll be expected to bring these values to life by making sound decisions, knowing what good service looks like, and taking pride in the work you do for your community. This role may also be considered a Safety Sensitive position, so adherence to Canada Post’s workplace standards is essential.

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Benefits and Salary

This position offers a wage of $20.54 per hour. As a term, on-call role, it’s a great entry point into a nationally recognized organization. Canada Post is committed to an equitable and accessible workplace, and accommodations are available throughout the hiring process for candidates who require them.

Job Details

📌 Job Type: Term (On Call)

🏢 Company: Canada Post

📍 Location: Forteau, Newfoundland and Labrador

🆔 Requisition ID: 196675

⏱️ Schedule: On call

💰 Pay: $20.54/hour

🗓️ Closing Date: 2026-08-31

Responsibilities

Working at the Forteau Post Office, you’ll take on a variety of tasks that keep mail moving and customers satisfied. These responsibilities require someone who is organized, physically capable, and genuinely committed to customer service.

  • Sell postal products and services to members of the public and the local business community
  • Sort, distribute, and process mail into appropriate classifications accurately and efficiently
  • Provide customers with the information and forms they need
  • Resolve delivery and service difficulties thoroughly and in a timely manner
  • Handle cash transactions as part of counter service duties
  • Lift mail containers weighing up to 50 lb, push or pull boxes, and stand for extended periods as required

Requirements / Skills

The ideal candidate for this Post Office Assistant role will have a background in customer service or retail, a solid work ethic, and the physical ability to handle the demands of a mail processing environment. Canada Post values candidates who are flexible, reliable, and community-minded.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Customer service experience in a retail or service environment, including sales and cash handling
  • Understanding of accounting systems, particularly general or post office accounting
  • Physical fitness to lift up to 50 lb, stand for extended periods, and handle mail containers
  • Flexibility to be available for on-call, temporary shifts as needed
  • Preference given to candidates who reside in the Forteau community

How to Apply

To apply, use the link below to visit the official Canada Post job posting and submit your application. Make sure your resume is current and reflects your relevant experience before you send it in.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Forteau is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or a service-based role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “assisted 30+ customers per shift”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this role in Forteau. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and community role beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing multiple tasks, and working independently. Dress appropriately for a retail and postal services environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and scheduling expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.