Postal Clerk – Retail Counter Clerk – Canada Post – Saint-Jovite, QC

Canada Post is looking for a motivated Retail Counter Clerk (Postal Clerk) to join their team in Saint-Jovite, Québec. This is an on-call relief, temporary position within the retail postal office environment, offering hands-on customer service work and a chance to be part of one of Canada’s most recognized public service organizations.

Day to day, you’ll be the face of Canada Post at the retail counter — helping customers with their mailing needs, processing transactions, and keeping operations running smoothly. If you enjoy working with people, have a knack for staying organized, and are comfortable handling financial transactions and point-of-sale systems, this role is worth exploring.

About the Role: Postal Clerk – Retail Counter Clerk

As a Retail Counter Clerk at the Saint-Jovite postal outlet, you’ll deliver front-line customer service while managing a range of retail and postal tasks. From processing cash, debit, and credit payments to sorting and sequencing mail items, this position covers a broad scope of responsibilities in a fast-paced retail setting.

Physical readiness is part of the job — you may be required to handle mail items weighing up to 22.7 kilograms (50 lbs). Safety awareness is also a priority, as this position may be classified as a Safety Sensitive position under Canada Post’s Substance Use Policy.

Benefits and Salary

This position offers a wage of $23.81 per hour. As a Canada Post employee, you’ll be working within an organization that is committed to equity, diversity, and inclusion, and that provides an accessible and barrier-free hiring process. Accommodation is available throughout the recruitment process upon request.

Responsibilities

Working at the retail counter of a Canada Post outlet, you’ll take on a variety of tasks that keep the location running efficiently and customers well-served. These responsibilities span customer service, financial processing, mail handling, and in-store merchandising.

• Provide customer service by performing a variety of sales and service activities to ensure complete customer satisfaction
• Operate a computerized point-of-sale system accurately and efficiently
• Maintain knowledge of postal products, services, and delivery information to assist customers effectively
• Process financial transactions including cash, cheques, debit, and credit card payments
• Receive, sort, and sequence mail items according to established procedures
• Handle mail items weighing up to 22.7 kilograms (50 lbs), requiring physical effort
• Maintain floor displays and conduct merchandising and inventory control

Requirements / Skills

The ideal candidate brings a solid background in customer-facing retail work and is comfortable juggling multiple tasks in a busy environment. Canada Post values candidates who demonstrate reliability, attention to detail, and a genuine commitment to serving the public.

• Customer service experience in a retail environment is required
• Sales experience is considered an asset
• Bilingualism / French language proficiency — French is essential for this position
• Ability to pass pre-employment tests, a security screening, and an interview
• Physical capability to handle mail items weighing up to 22.7 kg (50 lbs)
• Compliance with Canada Post’s Substance Use Policy, as this may be a Safety Sensitive position

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and clearly demonstrates how you meet the stated requirements before submitting your application.

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