Post Office Assistant (Term) – Canada Post – Cap-Pelé, NB

Canada Post is looking for a bilingual Post Office Assistant (Term) to join their team in Cap-Pelé, New Brunswick. This is an on-call, term position ideal for someone who enjoys working directly with the public and takes pride in providing reliable, friendly counter service. If you live in or near the Cap-Pelé community, this could be a great fit.

Day to day, you’ll be the face of Canada Post — helping customers with their postal needs, processing mail, handling cash transactions, and solving any delivery or service concerns that come through the door. It’s a hands-on role that keeps you active and engaged throughout your shift.

About the Role: Post Office Assistant

As a Post Office Assistant, your main duties revolve around the front-line customer experience at the post office counter. You’ll sell postal products and services, assist the public and local businesses, process various forms of mail, and provide accurate information and forms to customers. Strong communication in both English and French is required for this bilingual position.

This role also involves physical work — you’ll be expected to lift mail containers up to 50 lbs, sort and distribute mail, push or pull boxes, and stand for extended periods. Being physically fit and flexible with your availability for on-call shifts is essential to succeeding in this position. Canada Post places a strong emphasis on its core values of Trust, Respect, and Deliver, and team members are expected to reflect those values in every interaction.

Benefits and Salary

This position pays $20.54 per hour. As part of Canada Post’s workforce, you’ll be joining one of Canada’s most recognized and trusted Crown corporations. Canada Post is committed to an equitable, accessible, and inclusive workplace and encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women. Accommodation is available throughout the hiring process upon request.

Responsibilities

Working at the post office counter in Cap-Pelé, you’ll be responsible for delivering a positive experience to every customer who walks through the door. These duties require both customer service skill and physical capability, making this a well-rounded, active role.

• Sell postal products and services to members of the public and the local business community
• Sort and distribute mail accurately into the appropriate classifications
• Process incoming mail efficiently during on-call shifts
• Provide customers with the correct information, forms, and guidance
• Resolve delivery and service issues thoroughly and promptly
• Handle cash transactions with accuracy as part of general post office accounting
• Lift and move mail containers weighing up to 50 lbs as required

Requirements / Skills

Canada Post is seeking a candidate who is comfortable in a public-facing retail environment and can communicate confidently in both official languages. The ideal applicant is flexible, physically capable, and already part of the Cap-Pelé community.

• High school diploma or provincial equivalency, and/or experience in business administration
• Bilingual (English/French) — this is a Bilingual Imperative position
• Retail or service experience involving public interaction, sales, and cash handling
• Familiarity with accounting systems, including general or post office accounting
• Physical fitness to lift up to 50 lbs, sort mail, and stand for extended periods
• Flexible availability for on-call, temporary work as needed

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant retail, customer service, and bilingual experience before submitting.

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