Operations Clerk – DHL Supply Chain – North York, ON

DHL Supply Chain is looking for an Operations Clerk to join their team in North York, Ontario. As one of the world’s largest logistics companies and a certified Great Place to Work®, DHL offers a stable, professional environment where your administrative skills can make a real difference in daily operations.

This is a Monday to Friday daytime role supporting clerical and administrative functions at the assigned location. From data entry and billing preparation to customer contact and dispatch support, you’ll be an essential part of keeping the operation running smoothly.

About the Role: Operations Clerk

The Operations Clerk at DHL Supply Chain provides direct administrative support to the logistics team. Day-to-day duties include coding delivery manifests, preparing billing, compiling statistical reports, and inputting delivery information into internal systems. You’ll also assist with dispatching, handle owner/operator settlement issues, and contact customers to confirm delivery details.

This role also involves checking postponements and cancellations against delivery manifests, preparing purchase orders, answering phones, typing correspondence for department managers, and maintaining department files. Accuracy, organization, and a professional communication style are key to performing well in this position.

Benefits and Salary

This full-time position pays $23.50 per hour. Full-time associates receive access to medical and dental coverage, standard Long-Term Disability, basic life and AD&D insurance, and short-term disability. Optional coverage includes additional life and AD&D insurance, critical illness, and dependent coverage. Retirement savings options include a DCPP, RRSP, and TFSA. Additional benefits include Paid Time Off (PTO), paid holidays, and an education reimbursement program.

Responsibilities

As an Operations Clerk at DHL Supply Chain, you’ll be the administrative backbone of a busy logistics team. Your work directly supports accurate billing, timely delivery coordination, and smooth day-to-day operations across the department.

• Code delivery manifests and prepare billing for the operations team
• Compile statistical information from manifest data and produce related reports
• Input delivery information accurately into computer systems
• Assist with dispatching as required to support operational flow
• Handle owner/operator settlement issues and resolve related problems
• Contact customers to confirm delivery details and address any concerns
• Check postponements and cancellations against delivery manifests for accuracy
• Prepare purchase orders for managerial signature
• Answer telephones and type correspondence for department managers
• Maintain department files and ensure records are organized and up to date

Requirements / Skills

The ideal candidate for this Operations Clerk role brings a solid foundation in clerical and administrative work, with the ability to manage multiple tasks in a fast-paced logistics environment. DHL values reliability, attention to detail, and clear communication skills in candidates for this position.

• 1–2 years of related experience in an administrative or clerical role
• High School Diploma or equivalent (preferred)
• Data entry proficiency with accuracy and attention to detail
• Strong organizational skills with the ability to maintain files and records
• Clear verbal communication for customer contact and telephone handling
• Ability to work independently on routine tasks while supporting a broader team

How to Apply

To apply, visit the official DHL job posting using the link below. Make sure your resume is up to date before submitting your application.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join DHL Supply Chain in North York.