Onsite Medical Representative – Amazon – Cambridge, ON
Amazon’s Workplace Health & Safety team is looking for an Onsite Medical Representative (OMR) to join their operations in Cambridge, Ontario. This role puts you at the heart of associate wellbeing — providing hands-on first aid, coordinating return-to-work programs, and helping build a safer, healthier warehouse environment for everyone on site.
Working alongside the WHS Site Manager and WHS Specialist, you’ll be a visible, trusted presence on the operations floor — assessing injuries, educating associates on safe work habits, and ensuring the site is always prepared for any medical situation. This is a role for someone who genuinely cares about people and takes workplace health seriously.
About the Role: Onsite Medical Representative
As an OMR at Amazon Canada Fulfillment Services, you’ll independently assess and administer first aid, make referrals to outside medical providers when needed, and maintain thorough records of all care delivered to Amazon Associates. You’ll participate in weekly case management review meetings, attend safety committee meetings, and greet new hires to introduce them to health and wellness resources on site.
This role also involves educating associates and leadership about safe work practices, identifying at-risk behaviours on the operations floor, and coaching in the moment. You’ll support OSHA compliance, assist with drug testing protocols, and help maintain a clean, well-stocked medical area — all while staying current with your first aid, CPR, and AED certifications.
Benefits and Salary
The hourly wage for this position ranges from $28.00 to $36.00 CAD per hour, with final compensation based on experience, qualifications, and location. As part of Amazon’s total compensation package, additional elements such as sign-on payments and restricted stock units (RSUs) may also be included. Amazon provides a comprehensive benefits package including health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), and paid time off, along with additional resources to support health and well-being.
Job Details
🏢 Company: Amazon Canada Fulfillment Services, ULC.
📍 Location: Cambridge, ON
🆔 Requisition ID: 10461357
💰 Pay: $28.00 – $36.00 CAD per hour
⏱️ Schedule: Flexible shifts including days, nights, holidays, and/or weekends
Responsibilities
As the Onsite Medical Representative, your day-to-day work centres on keeping Amazon Associates safe, informed, and cared for. From responding to first aid needs on the floor to maintaining detailed records and coordinating workers’ compensation programs, every part of this role contributes to a healthier, safer fulfilment centre.
- Provide first aid support and make referrals to outside medical providers as required
- Minimize injury risk through associate education, awareness campaigns, and proactive engagement on the floor
- Maintain records of all care provided to Amazon Associates, including daily activity logs and end-of-shift reports
- Coordinate workers’ compensation and return-to-work programs for associates with work-related injuries
- Coach associates and leadership on at-risk work habits observed during floor walkthroughs
- Maintain medical supply inventory and keep the working environment clean and well-organized
- Facilitate certifications by participating in first aid, CPR, and AED training and maintaining your own credentials
- Assist with emergency response and maintain effective care delivery during critical situations on site
- Support drug testing protocols by assisting with random saliva testing procedures
Requirements / Skills
The ideal candidate brings a combination of regulated healthcare credentials and genuine enthusiasm for workplace wellness. Amazon values professionals who can work independently, communicate clearly with both associates and leadership, and stay composed under pressure in a fast-paced fulfilment environment.
- High school diploma or equivalent required
- Valid standard first aid with CPR/AED (Level A or C) from a WSIB-approved certifying authority
- Provincial Primary Care Paramedic (PCP) Certification from the Ministry of Health and/or Canadian Organization of Paramedic Regulators, OR a valid RPN or RN designation from the Ministry of Health and/or Provincial College of Nurses
- Knowledge of Microsoft Office products and applications
- Experience with workers’ compensation is considered an asset
- Experience with OSHA regulations, ergonomics, and musculoskeletal disorder management is preferred
- Physical capability to lift up to 49 lbs, stand or walk for up to 12 hours per shift, and work in variable temperature environments
How to Apply
To apply for this Onsite Medical Representative position at Amazon in Cambridge, use the link below to submit your application through the official Amazon Jobs portal. Ensure your resume is up to date and clearly highlights your medical credentials and relevant experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Onsite Medical Representative role at Amazon in Cambridge is perfect for candidates who excel in first aid and emergency response, workers’ compensation coordination, and associate health education. On your resume, emphasize your PCP certification or RPN/RN designation, any experience in industrial wellness programs, and your ability to work independently in a fast-paced warehouse environment. If you’ve previously worked in occupational health, paramedicine, or nursing, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like first aid, workers’ compensation, and CPR/AED certification that appear in the posting. Quantify your achievements where possible (e.g., “managed return-to-work cases for 30+ associates” or “maintained 100% compliance with medical recordkeeping requirements”). Write a brief cover letter expressing your genuine interest in Amazon‘s Workplace Health & Safety mission and why you’re suited to this opportunity in Cambridge. Double-check that all your certifications are current and listed clearly on your resume.
Interview Preparation: If selected for an interview, research Amazon‘s Leadership Principles and how they apply to a health and safety context. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your first aid response skills and experience coordinating with medical providers. Common questions may include scenarios about handling a medical emergency on a busy warehouse floor, coaching an associate on safe lifting technique, or managing a workers’ compensation file. Dress professionally, arrive 10–15 minutes early, and bring copies of your resume and certifications. Prepare thoughtful questions about the WHS team structure, shift expectations, and training support. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
