Area Manager II – Amazon – Tsawwassen First Nation, BC
Location: Vancouver, BC | Company: Amazon
At Amazon‘s fulfillment network in Tsawwassen First Nation, BC, the Area Manager II role sits at the heart of one of the world’s most complex logistics operations. This is a leadership position for someone who thrives on driving results through people — overseeing frontline teams, solving operational challenges in real time, and making data-driven decisions that directly affect millions of customer orders.
Day to day, you’ll be on the floor leading a team of up to 80 associates through the full order fulfilment cycle — from the moment a product is ready for order right through to last-mile delivery. You’ll coach team members, partner cross-functionally with Safety, HR, Quality Assurance, and Engineering, and use advanced analytics to diagnose performance gaps and implement improvements at scale.
About the Role: Area Manager II
As an Area Manager II, you’re accountable for the day-to-day performance of your department — including safety, quality, productivity, and on-time customer delivery. You’ll lead planning sessions, facilitate alignment meetings with senior leadership, and develop scalable process improvements that can impact 200+ associates across multiple workflows. Your decisions aren’t just operational — they shape the experience customers have every time an Amazon package arrives at their door.
This is a physically active role that requires working flexible schedules including nights, weekends, and holidays. You’ll be on your feet for shifts of up to 12 hours, working in environments with variable temperatures and noise levels — including outdoor loading areas at delivery stations. Cross-functional collaboration and a high degree of personal accountability are central to success in this position.
Benefits and Salary
The base salary range for this position is $75,000 to $105,000 CAD annually, with final compensation determined by experience, qualifications, and location. Amazon’s total compensation package may also include sign-on payments and Restricted Stock Units (RSUs). Benefits include health insurance (medical, dental, vision, prescription, basic life and AD&D insurance), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.
Job Details
📌 Job Type: Full-Time
🏢 Company: Amazon Canada Fulfillment Services, ULC
📍 Location: Tsawwassen First Nation, BC
🆔 Requisition ID: 10566555
🗓️ Date Posted: October 1, 2026
💰 Pay: $75,000 – $105,000 CAD annually
Responsibilities
The Area Manager II role covers a broad range of operational and people leadership responsibilities. From coaching associates on the floor to presenting department-level data to senior leadership, every aspect of this position ties back to delivering on Amazon’s customer promise — safely, accurately, and on time.
- Lead and mentor a team of up to 80 hourly associates, maintaining engagement and accountability throughout each shift
- Manage key performance areas including safety, quality, productivity, attendance, and customer delivery promises
- Partner cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and execute plans that meet business objectives
- Conduct planning sessions with your team, coaching through operational challenges while developing their leadership capabilities
- Diagnose root causes of performance gaps using advanced analytics and implement data-driven solutions
- Facilitate alignment meetings with senior leadership on department-level goals and initiatives
- Implement process improvements with the potential to impact 200+ associates across multiple workflows
- Maintain physical presence on the floor, including standing and walking for up to 12 hours per shift, lifting up to 49 pounds, and working in variable-temperature and noise environments
Requirements / Skills
Amazon is looking for candidates who bring both hands-on management experience and a strategic mindset. The right person for this role is comfortable leading large hourly teams, comfortable with data, and able to maintain composure and drive results in a fast-moving, high-volume environment. Flexibility with scheduling — including nights, weekends, and holidays — is essential.
- 2+ years of employee and performance management experience, with demonstrated ability to lead and develop hourly teams
- Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Flexible scheduling availability, including weekends, nights, and/or holidays
- Experience with performance metrics and process improvement (Lean Six Sigma and/or Kaizen is an asset)
- Experience managing large teams of 50 or more members is preferred
- Background in relevant industries such as shipping/logistics, distribution, manufacturing, healthcare, retail, or customer-facing environments is an asset
- Strong communication and interpersonal skills suited to a cross-functional, fast-paced operations setting
How to Apply
To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Area Manager II role at Amazon in Tsawwassen First Nation, BC is perfect for candidates who excel in team leadership, operational performance management, and cross-functional collaboration. On your resume, emphasize any experience managing large hourly teams, driving safety and quality outcomes, and working in a fast-paced logistics or operations environment. If you’ve previously worked in fulfilment, distribution, manufacturing, or retail management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like performance management, process improvement, and lean operations that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 60 associates across two shifts” or “reduced department error rate by 15% using root cause analysis”). Write a brief cover letter expressing your genuine interest in Amazon and why you’re well-suited for this leadership opportunity in Tsawwassen First Nation. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Amazon‘s Leadership Principles, operational philosophy, and fulfilment network structure beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your people management, data analysis, and process improvement skills. Common questions may include scenarios about handling underperforming team members, managing competing priorities under pressure, and driving safety culture. Dress appropriately for a logistics and operations environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and growth opportunities within Amazon’s operations network. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
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