Onsite Medical Representative – Amazon – Bolton, ON
Amazon’s Workplace Health & Safety team is looking for an Onsite Medical Representative (OMR) to join their fulfillment site in Bolton, Ontario. This is a hands-on clinical role where you’ll be the frontline health professional supporting Amazon Associates day in and day out — assessing injuries, administering first aid, and helping build a safer workplace from the ground up.
Working alongside the WHS Site Manager and WHS Specialist, you’ll do more than just treat injuries. You’ll coach associates on safe work habits, manage workers’ compensation files, and actively participate in safety committee meetings. If you’re a paramedic or nurse who wants to make a meaningful impact outside of a traditional clinical setting, this role puts you right at the intersection of health care and workplace safety.
About the Role: Onsite Medical Representative
As an OMR, you’ll independently assess and treat occupational and non-occupational injuries, refer cases to outside medical providers when appropriate, and maintain detailed records of all care delivered. You’ll also help coordinate return-to-work programs for associates recovering from work-related injuries, keeping both the associate and leadership informed throughout the process.
The role extends beyond the first aid room. You’ll walk the operations floor, engage with associates and supervisors, and provide coaching on ergonomics, body mechanics, and at-risk behaviours before they turn into injuries. You’ll also support drug testing protocols, maintain medical supply inventory, and help facilitate CPR and AED certification classes on site.
Benefits and Salary
This position offers a base hourly wage of $28.00 to $36.00 CAD, with final compensation based on experience, qualifications, and location. Amazon’s total compensation package may also include sign-on payments and restricted stock units (RSUs). Benefits include health insurance (medical, dental, vision, prescription, and basic life & AD&D), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and additional wellness resources.
Job Details
🏢 Company: Amazon Canada Fulfillment Services, ULC.
📍 Location: Bolton, ON
🆔 Requisition ID: 10477812
💰 Pay: $28.00 – $36.00 CAD per hour
⏱️ Schedule: Flexible shifts including days, nights, holidays, and/or weekends
Responsibilities
The Onsite Medical Representative plays a critical part in keeping Amazon’s workforce healthy and safe. From the moment you step on the floor, you’re responsible for identifying risks, delivering care, and maintaining the documentation that keeps both associates and the business protected. Here’s what the role looks like day to day:
- Provide first aid support and make referrals to outside medical providers as required
- Assess occupational and non-occupational injuries independently, offering guidance to Amazon Associates
- Coordinate workers’ compensation and return-to-work programs for associates with work-related injuries
- Engage with associates and leadership on the operations floor to coach on observed at-risk work habits
- Maintain all records of care provided, including daily activity logs and end-of-shift reports
- Facilitate CPR, first aid, and AED certification classes and maintain your own credentials
- Assist with random saliva drug testing protocols as required
- Maintain medical supply inventory and keep a clean, organized working environment
- Support emergency response on site and maintain effective care delivery during emergencies
Requirements / Skills
Amazon is looking for a licensed health professional — either a Registered Practical Nurse (RPN), Registered Nurse (RN), or Primary Care Paramedic (PCP) — who is comfortable working in a high-energy industrial environment. The ideal candidate brings strong clinical judgment, a proactive mindset, and a genuine interest in occupational health and workplace safety.
- High school diploma or equivalent is required
- Valid Provincial Primary Care Paramedic (PCP) Certification from the Ministry of Health and/or Canadian Organization of Paramedic Regulators, OR a valid RPN or RN licence from the Provincial College of Nurses
- Valid standard first aid with CPR/AED (Level A or C) from a WSIB-approved certifying authority
- Knowledge of Microsoft Office products and applications
- Ability to work flexible shifts including evenings, nights, weekends, and holidays
- Physical ability to lift up to 49 lbs, stand or walk for up to 12 hours, and work in variable temperature environments
- Experience with workers’ compensation, ergonomics, and OSHA regulations is an asset
How to Apply
To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date and highlights your relevant clinical credentials before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Onsite Medical Representative role at Amazon in Bolton, ON is ideal for candidates who excel in first aid and emergency response, occupational health, and clinical documentation. On your resume, emphasize your PCP, RPN, or RN credentials, any experience managing workers’ compensation cases, and your ability to work independently in a fast-paced industrial environment. If you’ve previously worked in occupational health, emergency services, or industrial wellness, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like first aid, workers’ compensation, and CPR/AED certification that appear in the posting. Quantify your achievements where possible (e.g., “managed 30+ active workers’ compensation cases” or “delivered first aid training to 100+ employees annually”). Write a brief cover letter expressing your interest in Amazon‘s WHS team and why you’re well-suited for this opportunity in Bolton. Double-check your application for spelling errors and ensure your contact information and licence details are current.
Interview Preparation: If selected for an interview, research Amazon‘s Leadership Principles and how they apply to a health and safety context. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your clinical decision-making and injury management skills. Common questions may include scenarios about handling a serious on-site injury, managing a difficult return-to-work case, or coaching an associate on unsafe behaviours. Dress professionally, arrive 10–15 minutes early, and bring copies of your resume and proof of credentials. Prepare thoughtful questions about shift expectations, the WHS team structure, and professional development opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
