Group Coordinator Lead – DHL Supply Chain – North York, ON
DHL Supply Chain is looking for a Group Coordinator Lead to join their team in North York, Ontario. As one of the world’s largest logistics companies — and a certified Great Place to Work® and Top Employer in Canada for the third year running — DHL offers a workplace where your leadership skills and warehouse expertise can truly make an impact.
This is a Monday to Friday daytime shift role where you’ll take ownership of a warehouse work group, guiding associates through their daily tasks, keeping operations running smoothly, and fostering a safe and productive environment. If you have a background in warehouse operations and enjoy mentoring others, this could be a strong fit.
About the Role: Group Coordinator Lead
As a Group Coordinator Lead, your primary responsibility is providing day-to-day direction and guidance to your assigned work group. You’ll handle everything from scheduling and training new associates to reviewing records and monitoring individual performance. The role requires someone who is organized, communicative, and comfortable taking initiative on the floor.
Safety and accuracy are central to this position. You’ll be expected to identify and report unsafe conditions, ensure all documentation is legible and precise, and communicate work practices and procedures clearly to associates. Your leadership directly affects the efficiency and safety of the entire work group.
Benefits and Salary
This full-time position pays $23.50 per hour. Full-time associates at DHL Supply Chain receive a solid benefits package that includes medical and dental coverage, basic life and AD&D insurance, short-term and long-term disability, and paid time off along with paid holidays. Optional benefits include retirement savings plans (DCPP, RRSP, and TFSA), optional life and critical illness insurance, and an education reimbursement program for those looking to continue growing professionally.
Job Details
📌 Job Type: Full-Time
🏢 Company: DHL Supply Chain
📍 Location: North York, ON, Canada
⏱️ Schedule: Monday–Friday, 7:00 AM – 3:00 PM
💰 Pay: $23.50 per hour
Responsibilities
The Group Coordinator Lead plays a hands-on leadership role within the warehouse. Day to day, you’ll be responsible for keeping your work group on track, ensuring records are accurate, and making sure every associate has the guidance they need to perform their job safely and effectively.
- Conduct training for new associates joining the work group
- Assign work schedules and manage daily workloads for the team
- Monitor performance of associates and provide ongoing guidance
- Review documents prepared by team members for accuracy and legibility
- Maintain accurate records and logs in a clear and organized manner
- Open and/or close and secure the building as directed by supervisors
- Report unsafe conditions to the supervisor when they cannot be self-corrected
- Communicate work practices, procedures, and methods clearly to associates
Requirements / Skills
The ideal candidate brings hands-on warehouse experience and is comfortable operating a forklift. DHL values individuals who can lead by example, stay organized under pressure, and communicate clearly with a team in a fast-paced logistics environment.
- 6–12 months of warehouse experience in a similar operational setting
- 6–12 months of forklift operation experience is required
- Forklift operator certificate or ability to complete a forklift training program within the first 30 days of employment
- High School Diploma or equivalent (preferred)
- Strong communication and organizational skills to guide and direct a work group
- Ability to identify and respond to workplace safety concerns appropriately
How to Apply
To apply for this Group Coordinator Lead position at DHL Supply Chain in North York, use the link below to access the official job posting. Make sure your resume reflects your warehouse and forklift experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Group Coordinator Lead role at DHL Supply Chain in North York is perfect for candidates who excel in warehouse operations, team leadership, and forklift operation. On your resume, emphasize any experience supervising or guiding other workers, maintaining logs or records, and your familiarity with warehouse safety standards. If you’ve previously worked in logistics, distribution, or supply chain environments, make sure to highlight specific responsibilities and achievements that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like forklift operation, warehouse coordinator, and associate training that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained 100% accuracy in daily logs over 6 months”). Write a brief cover letter expressing your genuine interest in DHL Supply Chain and why you’re a strong fit for this leadership role in North York. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research DHL Supply Chain‘s values, global reach, and commitment to workplace safety beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and warehouse coordination skills. Common questions may include scenarios about managing team performance, handling safety incidents, and training new employees. Dress appropriately for a logistics and warehouse environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the team structure, daily operations, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.