Food Service Supervisor – Tim Hortons – Sioux Lookout, ON

Tim Hortons in Sioux Lookout, Ontario is looking for an experienced Food Service Supervisor to join their team. If you have a knack for keeping things running smoothly on the floor, enjoy mentoring staff, and take pride in delivering consistent quality to every guest, this role is worth a closer look.

This position puts you at the heart of daily café and food service operations — from coordinating staff schedules and training new team members to ensuring quality control standards are met with every order. You’ll be working in a fast-paced coffee shop environment where leadership, communication, and a client-first mindset make all the difference.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you’ll be responsible for the day-to-day coordination of a team of 11 to 20 food service staff, including cooks, servers, and counter attendants. Your role is to establish clear methods and schedules that keep service flowing efficiently while maintaining the high standards guests expect from the brand.

You’ll also play a key role in staff training — covering job duties, sanitation protocols, and safety procedures — as well as participating in the hiring process. Attention to records, budgets, and inventory will be equally important, making this a well-rounded supervisory position that goes beyond simply managing a shift.

Benefits and Salary

This position offers a wage of $18.35 per hour at 44 hours per week, with overtime available. Tim Hortons supports an inclusive workplace and provides diversity and cross-cultural training for staff. The employer actively encourages applications from newcomers, Indigenous people, youth, Veterans, persons with disabilities, mature workers, and members of visible minorities.

Responsibilities

As a Food Service Supervisor at Tim Hortons, your day will involve overseeing a team of food preparation and service staff to ensure every guest receives prompt, quality service. These responsibilities span team coordination, operational planning, and maintaining a safe and compliant work environment.

• Establish methods to meet work schedules and keep daily operations on track
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation protocols, and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Hire food service staff and support onboarding of new team members
• Ensure food and service meet quality control standards consistently
• Prepare budget and cost estimates to support efficient operations
• Address customer complaints or concerns in a professional and timely manner
• Maintain accurate records of stock, repairs, sales, and wastage
• Establish work schedules for a team of 11 to 20 employees

Requirements / Skills

The right candidate for this role brings supervisory confidence, a client-focused attitude, and the ability to stay composed when the lineup is long and the pressure is on. Tim Hortons values team players who communicate clearly and lead by example on the floor.

• Secondary school graduation certificate or equivalent education
• 1 to 2 years of experience in a food service or hospitality environment
• Strong oral communication skills for interacting with staff and guests
• Supervisory experience or comfort managing teams of 11 or more people
• Client focus with the ability to handle complaints professionally
• Team player who can motivate and coordinate a diverse group of workers
• Own transportation required to commute to the work location
• Ability to work in a fast-paced environment under tight deadlines and pressure

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your supervisory experience in food service before submitting.

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