Food Service Supervisor – Tim Hortons – Matheson, ON

The Tim Hortons location in Matheson, Ontario is looking for an experienced Food Service Supervisor to join their team. If you’re someone who thrives in a fast-paced food service environment and enjoys leading others, this could be a solid next step in your career.

In this role, you’ll be responsible for keeping daily operations running smoothly — from coordinating staff and managing schedules to ensuring every guest walks away satisfied. It’s a hands-on position that blends leadership, customer service, and food safety oversight in equal measure.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you’ll oversee the activities of staff who prepare and portion food, making sure everything runs efficiently during each shift. You’ll be the go-to person for training new team members, resolving customer concerns, and maintaining the quality standards the brand is known for.

This position requires physical stamina — you’ll be on your feet for extended periods in a fast-paced food service setting. A professional attitude, strong communication skills, and the ability to adapt quickly are essential for success here.

Benefits and Salary

This position offers a wage of $18.00 per hour, with hours ranging from 30 to 40 hours per week. Overtime is available. Employees receive a comprehensive benefits package that includes a dental plan, health care plan, paramedical services coverage, and vision care benefits. Financial perks include gratuities, and the employer offers mentorship and coaching opportunities for young workers.

Responsibilities

As a Food Service Supervisor, your day-to-day involves coordinating a team of food service workers to deliver consistent quality and efficient service. From managing staff schedules to tracking inventory, your role keeps the whole operation on track.

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation practices, and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Hire food service staff as needed
• Ensure food quality and service meet quality control standards
• Address customer complaints and concerns in a professional manner
• Maintain records of stock, repairs, sales, and wastage
• Establish work schedules for team members

Requirements / Skills

Tim Hortons is looking for a candidate who is client-focused, communicates clearly, and can lead a team with confidence. The ideal applicant brings at least 7 months of relevant food service experience and holds a secondary school graduation certificate.

• Education: Secondary (high) school graduation certificate required
• Experience: 7 months to less than 1 year in a food service or related field
• Supervisory experience managing staff in various areas of responsibility
• Excellent oral communication and interpersonal skills
• Client focus with the ability to handle complaints professionally
• Flexibility and availability for shift, evening, day, and weekend work
• Team player with initiative and the ability to work in a physically demanding, fast-paced environment

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.

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