Food Service Supervisor – Tim Hortons – Marystown, NL
Location: St. John’s, NL | Company: Tim Hortons
Tim Hortons in Marystown, Newfoundland is looking for a dependable and experienced Food Service Supervisor to join their team. This is a solid opportunity for someone who thrives in a fast-moving environment and knows how to lead a crew while keeping quality and service standards high.
In this role, you’ll be responsible for keeping daily food service operations running smoothly — from coordinating kitchen staff and managing inventory to ensuring every guest receives the level of service Tim Hortons is known for. If you have supervisory experience in the food industry, this position is worth a closer look.
About the Role: Food Service Supervisor
As a Food Service Supervisor, your day will revolve around overseeing the people and processes that keep the kitchen running efficiently. You’ll coordinate staff who prepare and portion food, check that trays and food trolleys are assembled and delivered correctly, and make sure every item that leaves the kitchen meets quality control standards. You’ll also handle ordering supplies, tracking stock levels, and preparing reports — so strong organizational skills are a must.
This role requires someone who can communicate clearly, address customer complaints or concerns professionally, and build a productive team atmosphere. You’ll be setting work schedules and stepping in wherever needed to keep things on track across various shifts, including early mornings, evenings, and nights.
Benefits and Salary
This Food Service Supervisor position offers a wage of $16.50 per hour with 30 to 40 hours per week. The benefits package includes a dental plan and a health care plan, providing solid support for your overall well-being.
Job Details
📌 Job Type: Part-time / Full-time (30–40 hrs/week)
🏢 Company: Tim Hortons
📍 Location: Marystown, NL
🗓️ Date Posted: June 23, 2026
⏱️ Schedule: Early morning, morning, evening, and night shifts
💰 Pay: $16.50/hour
Responsibilities
The Food Service Supervisor at Tim Hortons plays a hands-on leadership role in daily kitchen and service operations. From managing staff schedules to ensuring food meets quality standards, these responsibilities are central to keeping the location running at its best.
- Supervise and co-ordinate the activities of staff who prepare and portion food
- Requisition food, kitchen supplies, and equipment as needed
- Estimate ingredients and supplies required for meal preparation
- Ensure quality control standards are met for both food and customer service
- Address customer complaints and concerns in a professional manner
- Maintain records of stock, repairs, sales, and wastage
- Prepare and submit reports as required by management
- Prepare food order summaries for the chef
- Supervise assembly and delivery of trays and food trolleys
- Establish work schedules to ensure adequate staffing across all shifts
Requirements / Skills
Tim Hortons is looking for someone with a solid foundation in food service and proven experience in a supervisory capacity. The ideal candidate is organized, able to handle the pace of a busy quick-service restaurant, and committed to maintaining high standards across every shift.
- Education: Secondary (high) school graduation certificate required
- Experience: 1 year to less than 2 years in a food service or supervisory role
- Leadership skills: Ability to direct and motivate a team effectively
- Communication: Clear and professional with both staff and customers
- Organizational skills: Able to manage inventory records, reports, and scheduling
- Flexibility: Available to work early mornings, evenings, and night shifts
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your food service and supervisory experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons in Marystown is perfect for candidates who excel in team leadership, food quality control, and inventory management. On your resume, emphasize any experience with supervising kitchen or food service staff, scheduling, and maintaining operational standards in a fast-paced setting. If you’ve previously worked in quick-service restaurants or food retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food service supervisor, quality control, and work scheduling that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 staff members” or “reduced food wastage by 15% through better ordering practices”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a strong fit for this role in Marystown. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, community involvement, and commitment to quality beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your supervisory and customer service skills. Common questions may include scenarios about handling customer complaints, managing staff conflicts, and maintaining food safety standards. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, shift expectations, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.