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Counter Attendant – Tim Hortons – Shawinigan, QC

Location: Montreal, QC | Company: Tim Hortons

Tim Hortons in Shawinigan, QC is looking for Counter Attendants to join their team at the 1600 rue Trudel location. With 3 vacancies available and a permanent, full-time schedule, this is a solid opportunity for anyone looking to build experience in the food service industry in the Mauricie region.

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This role puts you right at the heart of the customer experience — taking orders, serving guests, and keeping things running smoothly across a variety of shifts including early mornings, evenings, nights, weekends, and on-call.

About the Role: Counter Attendant

As a Counter Attendant at Tim Hortons, your day-to-day will revolve around providing quick, friendly service to guests while keeping the dining and counter areas clean and well-organized. You’ll handle everything from taking customer orders to preparing and heating simple food items, packaging take-out, and operating both manual and electrical food prep appliances.

Working as part of a team is central to this role. You’ll be expected to maintain a clean workspace, follow food safety and hygiene standards, and contribute to a positive experience for every customer who walks through the door. The position is fully on-site at the Shawinigan location — there is no remote work option.

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Benefits and Salary

This full-time permanent position offers a wage of $16.60 per hour at 40 hours per week. The role starts as soon as possible, making it a great option if you’re ready to get to work right away.

Job Details

📌 Job Type: Permanent, Full-Time

🏢 Company: Tim Hortons

📍 Location: 1600 rue Trudel, Shawinigan, QC G9N 0A2

🆔 Requisition ID: 3681554

🗓️ Date Posted: September 25, 2026

⏱️ Schedule: Early morning, Evening, Night, Weekend, On call

💰 Pay: $16.60/hour (40 hours per week)

Responsibilities

Counter Attendants at Tim Hortons are involved in both front-of-house service and basic back-of-house food preparation. Your responsibilities keep the location running efficiently and ensure every customer has a positive experience from the moment they place their order.

  • Take customers’ orders accurately and efficiently at the counter
  • Serve customers at counters or buffet tables in a friendly, professional manner
  • Prepare, heat, and finish simple food items according to Tim Hortons standards
  • Package take-out food properly for customers on the go
  • Clear and clean tables, trays, and chairs to maintain a tidy dining area
  • Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs
  • Remove kitchen garbage and trash to keep the workspace sanitary and organized

Requirements / Skills

Tim Hortons is looking for candidates who are reliable, customer-focused, and comfortable working a variety of shifts. Whether you’re a student or an experienced food service worker, what matters most is your attitude and your willingness to contribute to the team.

  • Experience: 7 months to less than 1 year in a related field is preferred
  • Education: No degree, certificate, or diploma required
  • Language: English or French — bilingualism is an asset in this Quebec location
  • Availability: Must be available for shift or on-call work, including early mornings, evenings, nights, and weekends
  • Work eligibility: Open to Canadian citizens, permanent residents, and temporary residents with a valid work permit

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application through Job Bank.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Counter Attendant role at Tim Hortons in Shawinigan is perfect for candidates who excel in customer service, food preparation, and working in a fast-paced environment. On your resume, emphasize any experience with counter or food service work, attention to cleanliness and hygiene, and your flexibility to work various shifts including evenings and weekends. If you’ve previously worked in quick-service restaurants or hospitality, make sure to highlight specific responsibilities and any customer-facing achievements that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like counter service, food preparation, and customer orders that appear in the posting. Quantify your achievements where possible (e.g., “served 80+ customers per shift” or “maintained a clean dining area throughout high-volume periods”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a strong fit for this role in Shawinigan. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘s values, menu offerings, and commitment to community beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling busy rush periods, dealing with customer complaints, or working as part of a team under pressure. Dress neatly for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift scheduling, team structure, and training. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.

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