Assistant Team Leader – Dollarama – Windsor, ON

Windsor’s retail scene has a solid opportunity worth considering. Dollarama is hiring an Assistant Team Leader at its Windsor, Ontario location, and they’re looking for candidates who can step up, support the management team, and keep day-to-day store operations running smoothly. Both full-time and part-time roles are available, making this a flexible option for candidates with varying schedules.

This is a hands-on leadership role where you’ll be involved in everything from stocking shelves and handling shipments to managing customer interactions and performing opening and closing duties. If you’ve got retail experience under your belt and you’re ready to grow into a more responsible position, this could be a strong next step.

About the Role: Assistant Team Leader

As an Assistant Team Leader, you’ll work closely with the store management team to keep operations on track. Your day-to-day will include supervising staff, maintaining store presentation standards, handling cash management, and making sure customers leave satisfied. You’ll also play a key role in the employee training process, helping new team members get up to speed.

This role requires someone who’s comfortable juggling multiple responsibilities in a fast-paced, high-volume retail environment. You’ll be expected to step in as manager on duty when needed, ensuring breaks are scheduled properly and attendance is recorded. Strong communication skills and a customer-first attitude are essential for success in this position.

Benefits and Salary

Dollarama offers a competitive hourly wage ranging from $18.10 to $18.60, based on experience. Employees benefit from weekly pay, paid vacation, and a birthday leave policy. The company also provides a retirement plan and genuine opportunities for career growth within a nationally recognized retail organization.

Responsibilities

The Assistant Team Leader at Dollarama wears many hats throughout the workday. From supporting store management to engaging directly with customers and staff, this role keeps the store running efficiently while upholding Dollarama’s presentation and service standards.

• Support management in overseeing daily store operations and coordinating staff activities
• Process daily shipments by boxing and unboxing merchandise as received
• Stock shelves with products in accordance with established presentation standards
• Deliver customer service and resolve customer concerns promptly and professionally
• Uphold safety and cleanliness standards throughout the store at all times
• Perform manager-on-duty tasks, including confirming scheduled breaks and logging attendance
• Handle cash management and execute store opening and closing procedures as required
• Participate in employee training to help onboard and develop new team members

Requirements / Skills

Dollarama is looking for a candidate who brings both retail experience and proven supervisory skills to the table. The right person will be adaptable, approachable, and ready to lead by example in a busy store environment.

• Approximately one year of retail experience in a relevant industry setting
• Approximately one year in a supervisory role, demonstrating leadership capability
• Flexible availability including day, evening, and weekend shifts
• Strong organizational skills with the ability to manage time and competing priorities effectively
• Excellent communication and interpersonal abilities for working with both staff and customers
• Ability to multitask and perform well in a dynamic, high-volume environment
• Customer service orientation with a focus on positive outcomes

How to Apply

To apply, use the official Dollarama application link below. Make sure your resume is up to date before submitting your application.

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