Food Service Supervisor – Tim Hortons – Delta, BC

Tim Hortons in Delta, BC is looking for an experienced Food Service Supervisor to lead and support a dedicated team in a busy quick-service restaurant environment. This is a permanent, full-time position that plays a central role in keeping daily operations running smoothly and ensuring guests consistently receive quality food and service.

In this supervisory role, you’ll be responsible for coordinating your team’s workflow, maintaining food quality standards, and keeping everything on track during each shift. If you have a solid background in food service operations and enjoy mentoring others, this position offers a real opportunity to grow within a well-known Canadian brand.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, your day-to-day will involve overseeing the preparation and portioning of food, ensuring that every item meets the brand’s quality control standards, and stepping in to resolve any customer concerns quickly and professionally. You’ll work closely with your team to keep the kitchen and service floor operating efficiently.

Beyond direct supervision, you’ll also handle administrative duties such as maintaining stock and wastage records, preparing reports, and creating work schedules. Teamwork, clear communication, and a strong understanding of food service operations are key to succeeding in this role.

Benefits and Salary

This position offers a competitive hourly wage of $20.45 to $25.00 per hour (to be negotiated), based on a 40-hour work week. Tim Hortons is a Recognized Employer under government programs and actively supports inclusive hiring practices for a wide range of candidates, including persons with disabilities, newcomers and refugees, youth, Indigenous workers, and visible minorities.

Responsibilities

The Food Service Supervisor at Tim Hortons in Delta plays a hands-on role in keeping the kitchen and front counter running efficiently. From coordinating staff activities to managing food quality and documentation, this position covers a broad range of operational duties that directly impact the guest experience.

• Supervise and coordinate the activities of staff involved in food preparation and portioning
• Estimate ingredients and supplies required for meal preparation and place food order summaries for the chef
• Ensure quality control standards are consistently met for both food and service
• Address customer complaints or concerns promptly and professionally
• Maintain accurate records of stock, repairs, sales, and wastage
• Prepare and submit reports as required by management
• Supervise assembly and delivery of trays and food trolleys
• Establish work schedules to ensure adequate staffing coverage across shifts

Requirements / Skills

The ideal candidate for this role brings a combination of food service experience and leadership ability. Tim Hortons values individuals who can manage a team with confidence while upholding the establishment’s standards for food quality and customer satisfaction.

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 1 year to less than 2 years in a food service or related role
• Knowledge of culinary genres specific to the establishment’s menu and service style
• Strong organizational skills for scheduling, record-keeping, and reporting
• Customer service skills with the ability to handle complaints calmly and effectively
• Team leadership ability to direct and motivate staff in a fast-paced environment

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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