Manager, Business Process Reengineering – Canadian Tire – Toronto, ON

Canadian Tire Corporation is looking for a Manager, Business Process Reengineering to join their team in Toronto, Ontario. This is a strategic leadership role at one of Canada’s most recognized retail organizations, where you’ll drive meaningful process transformation across multiple business groups using data, technology, and proven methodologies.

At its core, this position is about making things work better. You’ll serve as a trusted voice for process improvement, leading high-impact initiatives that touch everything from Lean Six Sigma optimization to robotic process automation and generative AI solutions — all while keeping the organization accountable to measurable results.

About the Role: Manager, Business Process Reengineering

This role sits within Canadian Tire’s enterprise transformation function, reporting to the AVP of Business Process Reengineering. Day to day, you’ll lead and facilitate internal strategic projects, apply systems thinking to complex business challenges, and work closely with cross-functional teams to deliver process improvements that stick. You’ll also conduct ongoing performance monitoring of process metrics and communicate key findings, risks, and opportunities to senior leadership.

Collaboration and accountability are central to how this team operates. You’ll hold team members to project milestones, manage change initiatives to ensure new processes and technologies are genuinely adopted, and provide expert consultation on business process reengineering best practices. Both Agile and traditional project management approaches are used depending on the nature of the work.

Benefits and Salary

Canadian Tire offers a broadband salary range of $79,000 – $131,000 CAD, with a typical hiring range of $79,000 – $120,000 CAD annually. Final compensation depends on experience, job-related knowledge, skills, and market factors. Beyond base pay, the company provides comprehensive benefits and retirement programs, performance incentives, continuing education programs, career growth opportunities, product discounts, and mental health benefits of $5,000 per year for eligible employees and their families. Canadian Tire Profit Sharing and other well-being perks are also part of the total package.

Responsibilities

As Manager, Business Process Reengineering, you’ll lead a diverse portfolio of initiatives aimed at making Canadian Tire’s operations more efficient, agile, and technology-forward. Your responsibilities span from hands-on project leadership to executive-level reporting, with a strong emphasis on data-driven decision-making and measurable outcomes.

• Lead and facilitate internal strategic projects focused on process reengineering and redesign across various business groups
• Apply systems thinking to analyze complex business processes and identify root causes and improvement opportunities
• Utilize Lean Six Sigma methodologies to drive process optimization and operational efficiency
• Manage projects using both Agile and traditional project management techniques depending on scope and context
• Collaborate with cross-functional teams to ensure successful project delivery and stakeholder alignment
• Design and implement technology solutions, including robotic process automation and generative AI tools
• Conduct advanced data analysis to support decision-making and validate process improvements
• Monitor performance metrics on an ongoing basis and communicate key findings, risks, and opportunities to the AVP
• Manage change initiatives to ensure successful adoption of new processes and technologies across the organization
• Provide expert consultation and guidance on process reengineering best practices to internal stakeholders

Requirements / Skills

This role calls for a seasoned professional with a deep background in business process reengineering and a proven track record of delivering transformation in complex environments. Canadian Tire is specifically looking for someone who combines technical expertise with strong leadership and communication skills — particularly within the retail industry.

• Post-secondary education in business, engineering, or a related field
• Minimum 10 years of experience in business process reengineering, process optimization, or management consulting — retail industry experience is imperative
• Lean Six Sigma expertise along with a strong technical background in process optimization and advanced analytics
• Proven project management experience including Agile execution methodologies
• Change management knowledge with a strong understanding of principles and practices for driving organizational adoption
• Experience with emerging technologies such as workflow design, robotic process automation, and generative AI
• Exceptional analytical and problem-solving skills with the ability to translate data into clear recommendations
• Excellent communication and facilitation skills with the ability to lead meetings and build consensus across diverse teams

How to Apply

To apply for the Manager, Business Process Reengineering position at Canadian Tire in Toronto, use the link below to access the official job posting. Ensure your resume is up to date and tailored to reflect your process reengineering and retail industry experience before submitting.

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