Food Service Supervisor – Tim Hortons – Chilliwack, BC

Tim Hortons in Chilliwack, BC is looking for an experienced Food Service Supervisor to lead a team and keep daily operations running smoothly. This is a hands-on leadership role at a well-known Canadian quick-service restaurant — ideal for someone who thrives in a fast-paced environment and takes pride in delivering consistent quality.

As a Food Service Supervisor, you’ll be responsible for coordinating staff, maintaining food standards, and ensuring every shift runs efficiently. From scheduling to training to handling customer concerns, this role puts you at the centre of the restaurant’s day-to-day success.

About the Role: Food Service Supervisor

This position involves overseeing a team of 5 to 10 employees in a restaurant setting, directing the preparation and portioning of food, and making sure service meets Tim Hortons’ quality control standards. You’ll establish work methods, manage schedules, and keep things moving efficiently under tight deadlines.

You’ll also play a key role in training new staff on job duties, sanitation practices, and safety procedures, as well as maintaining records, preparing reports, and assisting with budget and cost estimates. Strong communication skills and the ability to work under pressure are essential in this role.

Benefits and Salary

This position offers a wage of $20.45 per hour for 40 hours per week. The benefits package includes a dental plan, health care plan, and vision care benefits, along with group insurance, life insurance, and travel insurance. Additional perks include free parking and other benefits. Flexible scheduling is available across early morning, morning, day, evening, night, and weekend shifts.

Responsibilities

As a Food Service Supervisor at Tim Hortons, your day-to-day responsibilities cover a broad range of operational and team management duties. You’ll be guiding your crew through every shift while making sure food quality and customer experience stay on point.

• Establish methods and work schedules to meet daily operational demands
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation protocols, and safety procedures
• Hire food service staff as needed to maintain proper team levels
• Requisition food and kitchen supplies and estimate ingredients required for meal prep
• Ensure food and service consistently meet quality control standards
• Address customer complaints and concerns in a professional manner
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports, budget estimates, and food order summaries for the chef
• Supervise assembly of trays and delivery of food trolleys

Requirements / Skills

The ideal candidate is a dependable team leader with a strong background in food service operations and a genuine commitment to quality and safety. Tim Hortons values individuals who can take initiative, communicate clearly, and adapt to a demanding, fast-paced work environment.

• Secondary school graduation certificate or equivalent experience required
• 2 to 3 years of experience in food service or a related supervisory role
• Criminal record check required for employment
• Excellent oral communication and interpersonal skills
• Client-focused attitude with the flexibility to handle shifting priorities
• Ability to work in a physically demanding environment — standing for extended periods, bending, crouching, and walking throughout the shift
• Strong sense of initiative and dependability with attention to detail

How to Apply

To apply for this Food Service Supervisor position at Tim Hortons in Chilliwack, use the official link below. Make sure your resume is up to date and reflects your supervisory and food service experience before submitting.

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