Debrief Coordinator – DHL – Richmond, BC

Richmond, BC is home to a key DHL Express facility, and the team is looking for a Debrief Coordinator to keep daily operations running smoothly. DHL Express — the world’s #1 express delivery and logistics company — relies on detail-oriented professionals like you to manage driver debriefs, scanner technology, fleet coordination, and compliance. If you thrive in a fast-paced, time-sensitive environment and enjoy being the operational backbone of a busy team, this role is worth a close look.

This position sits at the crossroads of logistics coordination, driver management, and technology oversight. Day to day, you’ll be conducting in-person debriefs as drivers return to the facility, auditing shipment records, tracking scanner equipment, and coordinating with fleet management — all while keeping your workspace organized and your reporting accurate.

About the Role: Debrief Coordinator

As a Debrief Coordinator at DHL Express in Richmond, BC, you’ll be responsible for a wide range of operational tasks that directly impact the efficiency of the facility. From verifying that all shipments are accounted for upon driver return to managing scanner inventory and resolving GPS tracking discrepancies, your attention to detail will be critical every shift.

You’ll work closely with supervisors, drivers, and IT teams, ensuring that compliance standards are met and that any issues — whether with vehicles, equipment, or invoicing — are resolved promptly. The role requires strong organizational ability, solid communication skills, and the flexibility to cover different shifts as operational needs change.

Benefits and Salary

DHL Express offers a competitive compensation package along with a range of employee programs, services, and benefits designed to support both professional and personal well-being. The company is known for investing in its people and fostering a culture of personal commitment and career development within a globally recognized organization.

Responsibilities

The Debrief Coordinator role covers several interconnected areas of facility operations. Each day brings a mix of driver debriefing, shipment reconciliation, technology management, and vehicle coordination — all of which are essential to keeping the Richmond facility running on time and in compliance.

• Conduct driver debriefs in person upon arrival at the facility, including mobile debriefs when applicable
• Audit shipments to ensure all items are accounted for and report any discrepancies promptly
• Verify debrief tool checkpoints including deliveries and pickups, and address non-compliance issues directly with drivers
• Reconcile On-Road Undeliverable (ORU) shipments and update ECIS and AQCC records accordingly
• Review GPS/Geotab tracking data against debrief information to identify and investigate unscheduled stops
• Review and verify invoices through OPMS/Debrief tools, ensuring accurate and timely submissions with all columns properly completed
• Distribute and track scanners and keys, managing charging, troubleshooting, repairs, and returns
• Coordinate fleet management tasks including collecting vehicle keys, following up on maintenance and repairs, and maintaining an inventory of vehicle equipment
• File and distribute reports such as YVR/YSR/YVC Collection Reports, Exceptional Reports, and Debrief Reports via email
• Maintain a clean, organized workspace ensuring all supplies, files, and equipment are properly stored and easily accessible

Requirements / Skills

The ideal candidate for this Debrief Coordinator position brings a combination of organizational discipline, communication skills, and comfort working under pressure. DHL values team members who can take initiative, manage competing priorities, and maintain accuracy in a high-volume logistics environment.

• Minimum Grade 12 education or equivalent is required
• Excellent written and verbal communication skills with a clear command of English
• Strong organizational skills including the ability to prioritize workload effectively
• Computer literacy with proficiency in MS Word, Excel, and Outlook
• Ability to analyze data for inconsistencies — an asset in this role
• Prior experience in the transport or logistics industry is preferred
• Demonstrated ability to work under pressure in a fast-paced, time-sensitive environment
• Attention to detail and the ability to use sound judgement to resolve job-related issues

How to Apply

To apply for this Debrief Coordinator position at DHL Express in Richmond, BC, use the link below to access the official job posting. Make sure your resume is current and reflects relevant experience before submitting your application.

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