Bilingual Business Development Representative – DHL Express – Lachine, QC

DHL Express — one of the most recognized logistics companies on the planet — is looking for a Bilingual Business Development Representative to join their team in Lachine, Quebec. If you’re a driven sales professional who thrives on building relationships and hitting targets, this Canada-wide B2B sales role with an uncapped commission structure could be exactly what you’ve been waiting for.

This position puts you at the front line of new business development, giving you the tools, training, and support to grow accounts across Canada — with no limits on industry. You’ll be leveraging CRM systems, phone, email, and online platforms to qualify prospects, promote DHL’s suite of express services, and eventually manage and grow a portfolio of small business accounts.

About the Role: Bilingual Business Development Representative

Starting out, you’ll focus on prospect qualification and outreach — contacting potential clients via telephone, email, and digital platforms to introduce DHL Express services. You’ll serve as the primary point of contact for your clients, handling queries, coordinating with internal departments, and working closely with your supervisor to continuously sharpen your approach. As you settle in, the role evolves to include account reactivation, onboarding, and management of small-sized business clients.

This is a hybrid work environment combining in-office days at the Lachine location with remote work flexibility. You’ll have access to commercial tools designed to support pipeline management and revenue growth, along with a structured training program to become a Certified International Specialist and complete the “Sell Like Never Before” program.

Benefits and Salary

DHL Express offers a lucrative uncapped performance-based commission structure with an OTE (On-Target Earnings) of $60,000 to $100,000. The comprehensive benefits package includes dental and medical coverage, RRSP, 3 weeks of annual vacation plus personal days, and an Employee & Family Assistance Program. Employees also enjoy discounts and perks, 1:1 coaching, and an Individual Development Plan to support long-term career growth within the DHL global network.

Responsibilities

In this role, your day-to-day work centres on outbound prospecting, client relationship management, and revenue generation across Canada’s B2B landscape. You’ll be the bridge between DHL Express and businesses of all industries, helping clients unlock the value of international express shipping solutions.

• Qualify prospects using the CRM system through telephone, email, and online platforms — Canada-wide with no industry restrictions
• Promote DHL Express services to both new prospects and existing clients to drive adoption and revenue growth
• Act as the primary point of contact for clients, ensuring all queries and issues are handled appropriately and efficiently
• Coordinate with internal departments on lead initiatives to ensure a seamless client experience
• Collaborate with your supervisor on a regular basis to receive feedback and refine your sales approach
• Reactivate, onboard, and manage small-sized business accounts that use DHL Express services 3–6 times per year
• Identify growth opportunities within existing accounts and work with various sales channels to increase service frequency
• Manage your sales pipeline using commercial tools to maximize revenue and set up new businesses within DHL Express

Requirements / Skills

DHL is looking for a self-starter who combines strong communication skills with a genuine hunger to succeed in sales. The ideal candidate is resilient, positive, and capable of managing their time effectively in a fast-paced, target-driven environment.

• College or university degree or 1–2 years of prior sales experience
• CRM experience — familiarity with customer relationship management tools is an asset
• Proficiency with Microsoft Office for day-to-day business communications and reporting
• Outstanding phone presence with the ability to build rapport quickly with prospective clients
• Self-motivated and results-driven — ability to plan, execute, and exceed sales targets
• Resilience and a positive attitude — the perseverance to push through challenges and stay focused on goals
• Bilingualism in French or Mandarin is a strong asset, as is geographic mobility

How to Apply

To apply for this Bilingual Business Development Representative position at DHL Express in Lachine, use the link below to access the official job posting. Make sure your resume is current and tailored to highlight relevant sales experience before submitting your application.

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