Area Manager II – Amazon – St. Thomas, ON

Amazon is hiring an Area Manager II at its fulfillment operations in St. Thomas, Ontario. This is a leadership role within one of the world’s most complex logistics networks, where you’ll oversee a team of up to 80 associates and drive real operational impact across the entire fulfilment workflow — from first mile to last mile delivery.

Day-to-day, you’ll be on the floor coaching your team, solving operational challenges with data, and collaborating cross-functionally with Safety, HR, Engineering, and Quality teams. If you’re the kind of leader who thrives in a fast-paced warehouse environment, enjoys building people up, and can make sharp decisions under pressure, this role is built for you.

About the Role: Area Manager II

As an Area Manager II, you’ll act as a strategic operational leader responsible for department-level performance across safety, quality, productivity, and on-time delivery. You’ll run planning sessions, diagnose root causes of performance gaps using advanced analytics, and implement process improvements that can affect 200+ associates across multiple workflows. Your decisions directly influence millions of customer orders every day.

This role demands both people leadership and analytical thinking. You’ll facilitate alignment meetings with senior leadership, balance competing priorities, and keep your team engaged and performing at the highest standards — all while maintaining a safe and compliant work environment. Physical readiness is also part of the job: the role involves standing and walking for up to 12 hours per shift and working in variable temperature conditions.

Benefits and Salary

The base salary range for this position is $75,000 to $105,000 CAD annually, with final compensation determined by experience, qualifications, and location. Amazon’s total compensation package may also include sign-on payments and Restricted Stock Units (RSUs). The company offers a comprehensive benefits package that includes health insurance (medical, dental, vision, prescription, basic life & AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

The Area Manager II role spans the full scope of operational leadership — from mentoring frontline associates to partnering with senior leadership on department-wide strategy. Every shift, you’ll be responsible for balancing safety, quality, productivity, and customer delivery commitments across a dynamic fulfilment environment.

• Support, mentor, and motivate your hourly workforce to maintain high performance and engagement throughout each shift
• Manage safety, quality, productivity, and customer delivery promises at the department level
• Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to meet business objectives
• Conduct planning sessions and coach your team through operational challenges while developing their leadership capabilities
• Diagnose root causes of performance gaps using advanced analytics and implement scalable process improvements
• Facilitate alignment meetings with senior leadership on department-level goals and make data-driven decisions that balance competing priorities
• Review department-wide metrics and plan initiatives that directly impact millions of customer orders
• Perform physical duties including lifting up to 49 pounds, standing and walking for up to 12 hours per shift, and working in variable temperature environments

Requirements / Skills

Amazon is looking for candidates who bring a combination of people management experience and data-driven problem-solving skills. The ideal candidate is comfortable leading large teams in a high-volume operations environment, communicates clearly across all levels of the organization, and has a track record of driving measurable results.

• 2+ years of employee and performance management experience is required for this role
• Bachelor’s degree or equivalent, or 2+ years of Amazon blue badge/FTE experience
• Flexible availability including weekends, nights, and/or holidays
• Process improvement or lean techniques experience (1+ years preferred, including Lean Six Sigma and/or Kaizen)
• Strong analytical skills, attention to detail, and effective communication abilities
• Experience managing large teams of 50+ members is a strong asset
• Industry background in shipping/logistics, manufacturing, hospitality, healthcare, retail, or customer-service environments is an advantage

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date before submitting your application.

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