Area Manager II – Amazon – Brampton, ON

Amazon’s fulfilment network is one of the most complex logistics operations in the world, and keeping it running takes sharp leaders who know how to get the best out of their teams. At the YYZ4 fulfilment centre in Brampton, Ontario, Amazon is hiring an Area Manager II to oversee day-to-day operations, drive process improvements, and lead a team of up to 80 associates with a focus on safety, quality, and customer delivery performance.

This is a hands-on leadership role where you’ll be embedded in the action — coaching frontline teams, partnering with cross-functional departments, and using data-driven decision making to solve operational challenges. If you have a track record in operations or people management and are looking to grow your career in a fast-moving environment, this could be the right fit.

About the Role: Area Manager II

As an Area Manager II at Amazon’s Brampton fulfilment centre, you’ll be responsible for leading your team through daily operational shifts while driving meaningful improvements at the department level. You’ll manage safety, productivity, quality, and attendance metrics while ensuring customer orders are fulfilled accurately and on time. Working across Amazon’s first mile, middle mile, and last mile workflows, you’ll play a central role in the operational flow that delivers millions of packages to Canadian customers.

The role involves both strategic and floor-level responsibilities. You’ll facilitate planning and alignment sessions with senior leadership, diagnose performance gaps using advanced analytics, and implement scalable process improvements that can impact 200+ associates across multiple workflows. Physical demands are part of the job — you’ll be on your feet for up to 12 hours, working in variable temperatures and noise levels, and lifting up to 49 pounds when needed.

Benefits and Salary

Amazon offers a base salary range of $75,000 to $105,000 CAD annually for this position in Brampton, Ontario. As a total compensation company, the package may also include sign-on payments and Restricted Stock Units (RSUs), with final compensation determined by experience, qualifications, and location. Benefits include comprehensive health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and access to additional health and wellness resources.

Responsibilities

As an Area Manager II, your day-to-day will span people leadership, operational planning, and continuous improvement. You’ll be the go-to leader for your team of hourly associates while also influencing broader department-level outcomes across the fulfilment centre. Here’s what the role looks like in practice:

• Lead and mentor a team of up to 80 hourly associates, supporting their development and maintaining high levels of engagement throughout each shift
• Manage key metrics including safety, quality, productivity, and on-time customer delivery performance across department workflows
• Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to develop and execute plans that meet business objectives
• Diagnose root causes of performance gaps using advanced analytics and data-driven approaches to implement effective, scalable solutions
• Facilitate planning sessions and alignment meetings with senior leadership to communicate department-level goals and progress
• Drive process improvements that can impact 200+ associates across multiple workflows and operational areas
• Work a flexible schedule including weekends, nights, and/or holidays as required by operational needs
• Perform physical tasks including lifting up to 49 pounds, standing or walking for up to 12 hours, and navigating variable temperature environments

Requirements / Skills

Amazon is looking for a candidate who combines strong people management skills with a data-savvy, improvement-focused mindset. The ideal applicant brings experience leading larger teams in a high-volume, fast-paced environment and is comfortable making decisions that balance competing priorities under pressure.

• 2+ years of experience in employee and performance management is required
• Bachelor’s degree or equivalent, OR 2+ years of Amazon blue badge/FTE experience
• Flexible availability to work varying shifts including weekends, nights, and holidays
• Experience with performance metrics and process improvement methodologies such as Lean Six Sigma or Kaizen is an asset
• Strong communication and interpersonal skills, with a demonstrated ability to lead large teams of 50+ members
• Background in relevant industries such as shipping/logistics, manufacturing, retail, hospitality, or healthcare is preferred
• Degree in Engineering, Operations, Supply Chain/Logistics or a related field is considered an asset

How to Apply

To apply for this Area Manager II position at Amazon’s Brampton fulfilment centre, use the link below to visit the official job posting. Make sure your resume is current and tailored to reflect your leadership experience before submitting.

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