Area Manager II – Amazon – Brampton, ON

Amazon’s fulfillment network in Brampton, Ontario is looking for an Area Manager II to lead front-line operations at one of its high-volume fulfillment centres. This is a hands-on leadership role where you’ll oversee up to 80 associates, drive department-level performance, and play a direct part in getting millions of customer orders delivered safely and on time.

From coaching your team through daily operational challenges to partnering cross-functionally with Safety, HR, and Quality teams, the Area Manager II role at Amazon Canada blends strategic thinking with ground-level execution. If you thrive in a fast-paced, data-driven environment and have a track record of developing people and improving processes, this position offers real scope for professional growth.

About the Role: Area Manager II

As an Area Manager II, you’ll be responsible for the safety, quality, productivity, and engagement of your hourly workforce during each shift. You’ll lead planning sessions, diagnose performance gaps using advanced analytics, and implement scalable process improvements that can affect 200+ associates across multiple workflows. Your decisions will directly impact how efficiently customer orders move through Amazon’s three-stage fulfillment model — first mile, middle mile, and last mile.

This role requires strong cross-functional collaboration — you’ll regularly align with senior leadership on department-level goals, facilitate meetings, and work alongside teams in Engineering, Loss Prevention, and Human Resources. Physical demands are part of the job too: you’ll be on your feet for up to 12 hours, working in environments with variable noise levels and temperatures, including outdoor loading areas.

Benefits and Salary

The base salary range for this Area Manager II position in Brampton, ON is $75,000 to $105,000 CAD annually. As part of Amazon’s total compensation package, additional elements such as sign-on payments and restricted stock units (RSUs) may be included. Final compensation is based on experience, qualifications, and location. Amazon also offers a comprehensive benefits package that includes health insurance (medical, dental, vision, prescription, and basic life & AD&D insurance), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

In this role, you’ll be the driving force behind your department’s day-to-day operations, balancing people leadership with operational precision. Whether you’re coaching an associate through a challenge or reviewing department-wide metrics with senior leadership, every action ties back to delivering for the customer.

• Lead and motivate a team of up to 80 hourly associates, supporting them through shifts to maintain safety, attendance, quality, and productivity standards
• Manage operational performance across safety, quality, and customer delivery commitments, ensuring orders reach the right location at the right time
• Partner cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and execute plans that meet business objectives
• Conduct planning sessions and coaching conversations to develop your team’s leadership capabilities and address operational challenges
• Diagnose root causes of performance gaps using advanced analytics and data-driven decision-making
• Facilitate alignment meetings with senior leadership on department-level goals and competing priorities
• Implement scalable process improvements that can impact 200+ associates across multiple workflows
• Perform physical duties including lifting up to 49 lbs, standing and walking for up to 12 hours per shift, climbing stairs, and working in variable-temperature environments

Requirements / Skills

Amazon is looking for candidates who bring a combination of people management experience, analytical thinking, and operational know-how. The ideal candidate is someone who leads by example, stays calm under pressure, and continuously looks for ways to improve how work gets done.

• 2+ years of employee and performance management experience — a solid foundation in leading teams and holding people accountable
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Flexible availability to work varying shifts including weekends, nights, and holidays
• Valid driver’s licence in the province of residence
• Experience with process improvement methodologies such as Lean Six Sigma or Kaizen is a strong asset
• Experience managing large teams of 50+ members and working with performance metrics
• Background in relevant industries such as logistics, distribution, manufacturing, retail, healthcare, or hospitality is preferred
• Strong communication and interpersonal skills for cross-functional collaboration and stakeholder alignment

How to Apply

To apply for the Area Manager II position at Amazon in Brampton, use the link below to access the official Amazon job posting. Make sure your resume is current and reflects your relevant leadership and operations experience before submitting.

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