Warehouse Associate – DHL Express – Lachine, QC

DHL Express — the world’s #1 express delivery and logistics company — is looking for a Warehouse Associate (Commis d’entrepôt Export) to join their team in Lachine, Quebec. This is a hands-on role at the heart of DHL’s operations, where precision, teamwork, and efficiency come together to keep shipments moving across the country and around the globe.

Working the Monday to Friday evening shift (17:00–21:00), you’ll play a direct role in sort operations, parcel handling, and export documentation — contributing to a smooth logistics flow that thousands of customers depend on every day. If you’re bilingual, physically capable, and thrive in a fast-paced warehouse environment, this could be the right fit for you.

About the Role: Warehouse Associate

As a Warehouse Associate at DHL’s Lachine facility, you’ll be responsible for scanning waybills, processing shipments, coordinating parcel transfers, and ensuring that all export documentation and packaging meet compliance standards. Your work directly supports DHL’s commitment to delivering excellence for every client, every time.

This role also involves an understanding of customs processes for import/export declarations, active participation in sort operations, and ongoing communication with service centre teams. You’ll be expected to uphold DHL’s standards for health and safety, respect in the workplace, and team collaboration at all times. Certain certifications — including a Forklift certification, RAIC card, and Airside training — will be required as part of the role.

Benefits and Salary

DHL Express offers a competitive wage of $19.70/hour, with increases scheduled in accordance with the collective bargaining agreement (CBA). Employees also benefit from a range of programs, services, and perks designed to support both professional growth and personal well-being — part of DHL’s commitment to being a truly great place to work.

Responsibilities

As a Warehouse Associate at DHL Lachine, your day-to-day will involve managing the full cycle of parcel processing — from scanning and sorting to documentation and coordination. Each task you complete contributes directly to DHL’s reputation for reliable, timely delivery across Canada and internationally.

• Scan waybills using handheld, wrist, and wand scanners to accurately track all shipments
• Handle parcels and shipments with care, including bulky, heavy, and awkward packages up to 70 lbs
• Participate actively in sort operations to ensure efficient processing and throughput
• Prepare shipment labels and verify that packaging and paperwork meet all compliance requirements for export
• Apply customs knowledge in the preparation of import/export declarations
• Coordinate parcel transfers by communicating effectively with service centre operations
• Promote workplace safety and respect by following all health and safety measures and demonstrating exemplary conduct
• Interact respectfully with team members and provide outstanding bilingual customer service in both English and French

Requirements / Skills

DHL is looking for a dependable, physically capable candidate who is fluently bilingual in French and English and comfortable working in a demanding warehouse environment. You’ll need to be adaptable, safety-conscious, and ready to obtain the necessary certifications for this position.

• High school diploma or equivalent education
• Full bilingualism in French and English — mandatory, as per Quebec’s Bill 96 requirements
• Minimum one year of warehouse or customer service experience
• Valid Class 5 Driver’s Licence
• Physical capability to lift up to 70 lbs and stand for extended periods, including working outdoors
• Forklift certification (current or ability to obtain)
• Ability to obtain a RAIC card (Transport Canada), Airside Training, SABLE certification, AVOP, and X-ray certification
• Strong multitasking skills and demonstrated ability to work under pressure
• Excellent interpersonal skills and a collaborative team-oriented mindset

How to Apply

To apply, use the official link below to submit your application through DHL’s careers portal. Make sure your resume is current and reflects your bilingual abilities and any relevant warehouse experience before applying.

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