Restaurant Supervisor – Tim Hortons – Springhill, NS

Tim Hortons in Springhill, Nova Scotia is looking for an experienced Restaurant Supervisor to lead a team in a busy food service environment. If you’re someone who thrives under pressure, communicates well, and takes pride in keeping operations running smoothly, this could be a great fit.

This role puts you in the middle of the action — overseeing staff, maintaining food quality standards, and ensuring every guest leaves satisfied. It’s a hands-on leadership position that rewards initiative and dependability.

About the Role: Restaurant Supervisor

As a Restaurant Supervisor at Tim Hortons Springhill, you’ll be responsible for coordinating and supervising a team of 5 to 10 staff members, including food service counter attendants, food preparers, and kitchen helpers. Your day will involve keeping things moving efficiently across multiple areas of responsibility in a fast-paced coffee shop and restaurant setting.

You’ll play a key role in training new team members on job duties, sanitation protocols, and safety procedures, while also ensuring compliance with food safety standards. Strong interpersonal skills and the ability to address customer concerns professionally are essential in this position.

Benefits and Salary

This position offers a competitive wage of $18.50 to $19.50 per hour (to be negotiated), with 38 to 48 hours per week. Tim Hortons also provides a solid benefits package that includes a dental plan, health care plan, and vision care benefits, as well as group insurance benefits. The employer also participates in programs that support youth employment, offering on-the-job training, mentorship, and coaching opportunities.

Responsibilities

As a Restaurant Supervisor, your day-to-day responsibilities centre on keeping the team organized and the guest experience consistently high. From managing staff schedules and workflows to ensuring all food handling and safety protocols are followed, this role requires someone who can balance leadership with a hands-on approach.

• Supervise and co-ordinate the daily activities of staff who prepare and portion food
• Train staff on job duties, sanitation practices, and workplace safety procedures
• Ensure quality control standards are consistently met across food preparation and customer service
• Address customer complaints or concerns in a professional and timely manner
• Prepare and submit operational reports as required
• Oversee a team of 5 to 10 people across multiple areas, including food service counter, kitchen, and preparation stations

Requirements / Skills

Tim Hortons is looking for a motivated leader with solid experience in the food service industry and the interpersonal skills to guide a team effectively. The right candidate will be dependable, flexible with scheduling, and committed to delivering a high standard of service in a fast-paced work environment.

• Secondary (high) school graduation certificate required as minimum education
• 1 to 2 years of experience in a similar food service or supervisory role
• Valid First Aid Certificate, Food Safety Certificate, and Safe Food Handling Certificate (or willingness to obtain)
• Own transportation required given the location
• Strong oral communication and interpersonal skills with a client-focused attitude
• Ability to work under pressure, stand for extended periods, and maintain attention to detail
• Flexible availability across various shifts including mornings, evenings, nights, and weekends

How to Apply

To apply for this Restaurant Supervisor position at Tim Hortons in Springhill, NS, use the official link below. Make sure your resume is up to date and reflects your relevant food service or supervisory experience before submitting.

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