Restaurant Manager – Tim Hortons – Ottawa, ON
Location: Ottawa, ON | Company: Tim Hortons
Tim Hortons is looking for an experienced Restaurant Manager to lead one of their Ottawa/Nepean locations. If you have a proven track record in quick service restaurant management, a passion for building strong teams, and the drive to maintain high operational standards, this could be the right next step in your career.
In this role, you’ll be at the helm of daily restaurant operations — from coaching your crew and upholding Tim Hortons’ quality and cleanliness standards to hitting performance targets and keeping your team motivated. It’s a hands-on leadership position that rewards results-oriented managers who enjoy a fast-paced environment.
About the Role: Restaurant Manager
As Restaurant Manager, you’ll be responsible for the full scope of operations at your location. That means overseeing everything from food quality and service standards to equipment maintenance and staff development. You’ll be expected to lead by example, create a positive workplace culture, and ensure that every guest leaves satisfied.
This is a full-time, permanent position based in person at one of Tim Hortons’ Ottawa/Nepean restaurants. You’ll work closely with your team to foster a collaborative environment, meet targets, and celebrate wins together. Strong communication and leadership skills are essential to success in this role.
Benefits and Salary
Tim Hortons offers a competitive annual salary of $40,000 to $50,000 for this position. In addition to your pay, you’ll have access to a solid benefits package that includes dental care, extended health care, and vision care. Other perks include discounted or free food, on-site parking, and a flexible schedule.
Job Details
📌 Job Type: Full-time, Permanent
🏢 Company: Tim Hortons
📍 Location: Ottawa/Nepean, ON
🗓️ Date Posted: June 11, 2026
💰 Pay: $40,000 – $50,000 per year
Responsibilities
As a Restaurant Manager at Tim Hortons, your day-to-day duties span operations management, team leadership, and guest experience. You’ll be the key person ensuring the restaurant runs smoothly, efficiently, and to brand standards at all times.
- Oversee restaurant operations to ensure all standards of quality, service, and cleanliness are consistently met
- Manage and maintain facilities and equipment to ensure they are in proper working order
- Train and develop your team, providing guidance and support to help each member reach their potential
- Foster a positive work environment that promotes teamwork, accountability, and morale
- Drive performance by setting targets, monitoring progress, and celebrating team achievements
- Uphold Tim Hortons’ standards for customer service, ensuring every guest interaction reflects the brand’s values
Requirements / Skills
Tim Hortons is seeking a candidate with management experience in the quick service restaurant industry and a genuine ability to lead. The ideal person brings strong interpersonal skills, a customer-first mindset, and the composure to thrive under pressure.
- Tim Hortons management experience or equivalent QSR leadership background is highly valued
- Strong communication skills to effectively lead a diverse team and interact with guests
- Proven leadership ability with a track record of motivating and developing staff
- Demonstrated customer service experience in a hands-on, guest-facing environment
- Ability to operate effectively in a fast-paced, high-volume setting
- Own reliable transportation to commute to the Ottawa/Nepean location
How to Apply
To apply for this Restaurant Manager position at Tim Hortons in Ottawa, use the official link below. Make sure your resume is up to date and reflects your management experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Restaurant Manager role at Tim Hortons in Ottawa is perfect for candidates who excel in team leadership, restaurant operations management, and customer service. On your resume, emphasize any experience with quick service restaurant management, staff training, and performance target achievement. If you’ve previously worked in a QSR or food service supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like restaurant manager, team leadership, and quick service restaurant that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 15 staff members” or “improved cleanliness scores by 20%”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re the right fit for this opportunity in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, brand standards, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational management skills. Common questions may include scenarios about handling difficult customer situations, motivating a team under pressure, and maintaining quality standards during peak hours. Dress appropriately for a quick service restaurant management interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.