Restaurant Assistant Manager – Tim Hortons – Amherst, NS

Tim Hortons in Amherst, Nova Scotia is looking for a motivated and experienced Restaurant Assistant Manager to join their team at 118 South Albion St. This is a permanent, full-time position for someone who thrives in a fast-paced food service environment and knows how to lead a team with confidence.

About the Role: Restaurant Assistant Manager

As Restaurant Assistant Manager, you’ll work closely with the management team to oversee all aspects of daily operations. That includes supervising a team of more than 20 staff members, setting work schedules, and ensuring the restaurant meets its service and financial targets. You’ll also be responsible for training new team members and maintaining a high standard of performance across the board.

Beyond team leadership, this role involves monitoring revenues to manage labour costs, maintaining inventory, and making sure all health and safety regulations are consistently followed. You’ll be the go-to person for addressing customer concerns and providing the level of service Tim Hortons guests expect.

Benefits and Salary

This position offers a wage of $22.00 per hour for a 40-hour work week. Tim Hortons also provides a solid benefits package that includes a dental plan, health care plan, and vision care benefits — giving you meaningful coverage for you and your family.

Responsibilities

As Restaurant Assistant Manager at Tim Hortons, your day-to-day will span team leadership, financial oversight, and customer service. These responsibilities are central to keeping the restaurant operating at a consistently high standard for both staff and guests.

• Evaluate daily operations to identify areas for improvement and ensure consistent service quality
• Monitor revenues to determine and manage labour costs effectively
• Supervise and assess staff performance across a team of more than 20 employees
• Plan and organize daily restaurant operations to keep things running efficiently
• Set staff work schedules to ensure adequate coverage during all shifts
• Train staff on proper procedures, customer service standards, and safety protocols
• Organize and maintain inventory to support uninterrupted restaurant operations
• Ensure compliance with all health and safety regulations
• Address customer complaints or concerns in a professional and timely manner
• Provide customer service and lead by example on the floor

Requirements / Skills

The ideal candidate brings solid experience in food service or restaurant management, along with the communication skills needed to lead a large team. Tim Hortons values candidates who can stay composed under pressure and take initiative in a busy environment.

• Secondary (high) school graduation certificate is required as the minimum educational credential
• 2 to 3 years of experience working in a restaurant or food service management role
• First Aid Certificate is required or must be obtained
• Safe Food Handling certificate is required or must be obtained
• Ability to supervise more than 20 people and manage a high-volume team effectively
• Strong communication skills in English and the ability to work under pressure in a fast-paced environment
• Must be legally authorized to work in Canada (Canadian citizen, permanent resident, or temporary resident with a valid work permit)

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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