Restaurant Assistant Manager – Tim Hortons – Amherst, NS

Amherst’s Tim Hortons is looking for an experienced Restaurant Assistant Manager to help lead day-to-day operations at one of Canada’s most recognizable quick-service restaurant brands. If you’ve got a knack for team leadership, a passion for customer service, and solid experience in a fast-paced food service environment, this could be the role for you.

In this hands-on management position, you’ll work alongside the restaurant team to keep operations running smoothly — from supervising and training staff to managing inventory, balancing cash, and making sure every guest leaves satisfied. You’ll work a variety of shifts including mornings, evenings, nights, and weekends, with hours ranging from 42 to 48 per week.

About the Role: Restaurant Assistant Manager

As Restaurant Assistant Manager, you’ll play a central role in the daily rhythm of the restaurant. You’ll evaluate and plan daily operations, monitor revenues to manage labour costs, and ensure that every shift runs efficiently. Your leadership will directly shape the team’s performance and the guest experience.

This position calls for someone who thrives under pressure and is comfortable working in a rural area setting with tight deadlines and high attention to detail. You’ll be expected to uphold health and safety regulations, hold valid certifications, and model the service standards that Tim Hortons guests expect.

Benefits and Salary

This position offers a competitive hourly wage of $20.00 to $22.00 per hour (to be negotiated), working 42 to 48 hours per week. Tim Hortons supports its team with a solid benefits package including dental, health care, and vision care coverage. Additional perks include gratuities, free parking, and employer-paid training and learning opportunities. The employer also participates in youth employment initiatives and provides mentorship and coaching programs.

Responsibilities

The Restaurant Assistant Manager at Tim Hortons is responsible for keeping the entire operation on track, from the front counter to the back of house. These duties span people management, financial oversight, and operational planning — making it a varied and engaging role for someone ready to step up.

• Evaluate daily restaurant operations and identify areas for improvement
• Monitor revenues to determine labour costs and maintain operational efficiency
• Supervise and train staff to uphold Tim Hortons’ service and quality standards
• Conduct performance reviews and provide ongoing feedback to team members
• Balance cash and complete balance sheets, cash reports, and related financial forms
• Organize and maintain inventory to ensure the restaurant is fully stocked and prepared
• Ensure compliance with health and safety regulations at all times
• Address customer complaints and concerns professionally and efficiently
• Plan, organize, direct, control, and evaluate daily operations end-to-end

Requirements / Skills

The ideal candidate brings prior experience in the food service or hospitality industry and is comfortable leading a team through busy shifts. Tim Hortons values leaders who are detail-oriented, calm under pressure, and genuinely committed to customer satisfaction.

• Secondary (high) school graduation certificate or equivalent education
• 1 to 2 years of experience working in a similar food service or restaurant management role
• First Aid Certificate required (or willingness to obtain)
• Safe Food Handling Certificate required (or willingness to obtain)
• Ability to work in a fast-paced environment with tight deadlines and extended periods of standing
• Strong communication skills for instructing team members and handling customer concerns
• Flexibility to work a range of shifts including mornings, evenings, nights, and weekends

How to Apply

To apply for this Restaurant Assistant Manager position at Tim Hortons in Amherst, NS, use the link below to access the official Job Bank posting. Make sure your resume is up to date and reflects your relevant experience before submitting.

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