Postal Clerk – Retail Counter Clerk – Canada Post – L’Assomption, QC

Canada Post is looking for a motivated Postal Clerk – Retail Counter Clerk to join their team in L’Assomption, Quebec. This is a temporary, on-call position in a retail outlet setting where you’ll be the face of one of Canada’s most recognizable institutions, delivering friendly and knowledgeable service to customers every day.

The role covers everything from processing financial transactions and operating a point of sale system to sorting mail and maintaining product displays. If you enjoy working with the public and thrive in a busy retail environment, this could be a solid fit.

About the Role: Postal Clerk – Retail Counter Clerk

As a Retail Counter Clerk at Canada Post, your day-to-day will revolve around providing exceptional customer service at the counter. You’ll handle a wide range of tasks — from processing sales and payments to maintaining your knowledge of postal products and delivery services. The work is hands-on and varied, keeping things moving in a fast-paced retail environment.

Physical readiness is part of the job, as you’ll be handling mail items weighing up to 22.7 kilograms (50 lbs). You’ll also contribute to merchandising, inventory control, and keeping floor displays organized and well-presented. Working in alignment with Canada Post’s core values of Trust, Respect, and Deliver, you’ll be expected to maintain professionalism and accuracy in every interaction.

Benefits and Salary

This position offers a wage of $23.81 per hour. As a Canada Post employee, you’ll be part of an organization committed to equity, diversity, and inclusion, with a workplace culture built around respect and equal opportunity. Note that candidates who are Indigenous Peoples (First Nations, Métis or Inuit) or Persons with disabilities will be given preferential consideration under Canada Post’s employment equity initiatives.

Responsibilities

In this role, you’ll be juggling a mix of customer-facing service and behind-the-scenes operational tasks. Every shift contributes to keeping Canada Post’s retail operations running smoothly and ensuring customers leave satisfied.

• Deliver excellent customer service through a variety of sales and service interactions to ensure complete satisfaction
• Operate a computerized point of sale system accurately and efficiently
• Process financial transactions including cash, cheques, debit, and credit card payments
• Maintain up-to-date knowledge of postal products, services, and delivery information
• Receive, sort, and sequence mail items as required
• Handle mail items weighing up to 22.7 kg (50 lbs) using appropriate physical effort
• Maintain floor displays and conduct merchandising and inventory control

Requirements / Skills

Canada Post is looking for someone who is comfortable engaging with the public, comfortable with technology, and detail-oriented when it comes to handling transactions. A background in retail or customer service will set you up well for this position.

• Customer service experience in a retail environment is required
• Sales experience is considered an asset
• French language proficiency is essential for this position (French Essential)
• Ability to handle physical demands, including lifting items up to 22.7 kg
• Must be prepared to complete pre-employment tests, a security screening, and an interview

How to Apply

To apply, click the link below to access the official Canada Post job posting. Make sure your resume is up to date and reflects your relevant retail and customer service experience before submitting.

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